al-waleed

Q: Exceeded Maximum Attempts  Problem

attention

Exceeded Maximum Attempts

We apologize, but we were unable to verify your account information with the answers you provided to our security questions.

You have made too many attempts to answer these questions. So, for security reasons, you will not be able to reset password for the next eight hours.

Click here for assistance.

This message appears with the knowledge that Save the questions and answers well 

I hope to solve the problem and thank you very much

Mac mini, iOS 8

Posted on Sep 20, 2014 12:30 PM

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Q: Exceeded Maximum Attempts  Problem

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  • by Kappy,

    Kappy Kappy Sep 20, 2014 12:33 PM in response to al-waleed
    Level 10 (271,367 points)
    Desktops
    Sep 20, 2014 12:33 PM in response to al-waleed

    And, did you Click here for assistance?

     

    Alternatives for Help Resetting Security Questions and/or Rescue Mail

     

         1. If you have a valid rescue email address, then use this procedure:

             Rescue email address and how to reset Apple ID security questions.

     

         2. Fill out and submit this form. Select the topic, Account Security. You must

             have a Rescue Email to use this option.

     

         3. This is the only option if you do not already have a valid Rescue Email.

             These are telephone numbers for contacting Apple Support in your country.

             Apple ID- Contacting Apple for help with Apple ID account security. Select

             the appropriate country and call. Ask to speak to the Account Security Team.

     

         4. Account security issues almost always require you to speak directly to an

             Apple representative to securely establish your identity as the account holder.

             You can set it up so that Apple calls you, either immediately or at a time

             convenient to you.

     

                1. Go to www.apple.com/support.

                2. Choose Contact Support and click Contact Us.

                3. Choose Other Apple ID Topics and choose the appropriate topic for

                    your issue.

                4. Follow the onscreen instructions.

     

             Note: If you have already forgotten your security questions, then you cannot

             set up a rescue email address in order to reset them. You must set up

             the rescue email address beforehand.

     

    Your Apple ID: Manage My Apple ID.

                            Apple ID- All about Apple ID security questions.