Msburtt

Q: Iphone 6 won't connect to wifi .. Says incorrect password which is not true. Ideas???

Cant connect to wifi .. Says incorrect password .. Not true and everyone else can connect but me. I have iPhone 6. Pls help

Posted on Sep 20, 2014 9:59 PM

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Q: Iphone 6 won't connect to wifi .. Says incorrect password which is not true. Ideas???

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  • by Trellick33,

    Trellick33 Trellick33 Feb 16, 2015 5:02 PM in response to Roshanalex
    Level 1 (0 points)
    Feb 16, 2015 5:02 PM in response to Roshanalex

    Doesn't seem to work either unfortunately.

     

    The router is 7 years old, could that be a problem potentially?

  • by Roshanalex,

    Roshanalex Roshanalex Feb 16, 2015 5:06 PM in response to Trellick33
    Level 2 (432 points)
    Feb 16, 2015 5:06 PM in response to Trellick33

    Could be. Try connecting it to any other router like your friends', restaurant routers etc.and see if it connects. Also if you know anybody else with an iPhone 6, ask them to connect it to your router and see if it connects.

  • by Trellick33,

    Trellick33 Trellick33 Feb 16, 2015 5:06 PM in response to Roshanalex
    Level 1 (0 points)
    Feb 16, 2015 5:06 PM in response to Roshanalex

    Good tips, I'll try these things are report back.

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Feb 16, 2015 5:08 PM in response to Trellick33
    Level 8 (38,093 points)
    Mac OS X
    Feb 16, 2015 5:08 PM in response to Trellick33

    Trellick33 wrote:

     

    Doesn't seem to work either unfortunately.

     

    The router is 7 years old, could that be a problem potentially?

    Yes, it could definitely be a problem. WiFi standards have changed significantly in 7 years. You can see if the router manufacturer has a firmware update. It would be listed on their website.

  • by Trellick33,

    Trellick33 Trellick33 Feb 16, 2015 5:13 PM in response to Lawrence Finch
    Level 1 (0 points)
    Feb 16, 2015 5:13 PM in response to Lawrence Finch

    Thanks, I just checked and it's all up to date.

     

    In my household we also have 2 x iPhone 5s' with iOS8, an iPad 2 running iOS8, an Apple TV, a 2011 MacBook Pro running Yosemite and 2014 MacBook Air running Yosemite.

     

    All hook up to the same router no problem.

     

    Strange.

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Feb 16, 2015 5:18 PM in response to Trellick33
    Level 8 (38,093 points)
    Mac OS X
    Feb 16, 2015 5:18 PM in response to Trellick33

    Then it's probably the phone. Other, less likely, possibilities:

    • DHCP server in the router had died. You can restart it by removing all power from the router for 15-30 seconds.
    • The IP address range setting in the router is not broad enough to fit in another IP address for the phone.
    • MAC filtering (you said you checked this, but I had a router once that ignored any entries in the MAC whitelist past the 10th).
    • The router has an upper limit to the number of devices that can be simultaneously connected.

     

    The key test is whether it works on other WiFi networks. If it does, and it is only your network with a problem, then it's most likely the router. While you say it works with other devices, apparently none of them are iPhone 6's, which have a different radio chip than other models.

  • by Trellick33,

    Trellick33 Trellick33 Feb 17, 2015 4:16 AM in response to Lawrence Finch
    Level 1 (0 points)
    Feb 17, 2015 4:16 AM in response to Lawrence Finch

    Thanks Mr Finch.

     

    When you say a different radio chip how might that affect the phone's ability to get onto a WiFi network.

     

    After all, the phone sees the network and appears to have full signal, but it can't get past the password.

     

    Thanks again.

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Feb 17, 2015 5:26 AM in response to Trellick33
    Level 8 (38,093 points)
    Mac OS X
    Feb 17, 2015 5:26 AM in response to Trellick33

    It implements the latest standards. Several other posts from people with a similar problem say they fixed it by replacing the router.

  • by Trellick33,

    Trellick33 Trellick33 Feb 17, 2015 6:36 AM in response to Lawrence Finch
    Level 1 (0 points)
    Feb 17, 2015 6:36 AM in response to Lawrence Finch

    Thank you.

     

    I must say, I'm not too thrilled about replacing my router when the half dozen Apple devices we own work fine with the one I have.

     

    If the phone implements the "latest standards" is there any notifcation of this from Apple? None that I've seen.

     

    In any case, I shall test the phone on other routers and get a friend with an iPhone 6 to come around and see if she can access mine.

     

    Thanks again.

  • by Trellick33,

    Trellick33 Trellick33 Feb 17, 2015 6:40 AM in response to Trellick33
    Level 1 (0 points)
    Feb 17, 2015 6:40 AM in response to Trellick33

    Adding to this... the router I'm using at home is a 02 Wireless Box II.

     

    It's one of the most common routers in the UK as 02 was one of the biggest broadband providers in the UK before being taken over by Sky two years ago.

  • by mohan174,

    mohan174 mohan174 Feb 18, 2015 1:37 PM in response to Trellick33
    Level 1 (0 points)
    Feb 18, 2015 1:37 PM in response to Trellick33

    I Had the problem with my iPhone 4s not recognizing wifi password everytime saying incorrect, I banged my head here and there and tried once again time tested solution which holds good if your iPhone doesn't wifi network at all " SWITCH OFF YOUR IPHONE AND KEEP IT IN FREEZEER FOR 10 MUNUTES, TAKE IT OUT AND SWICH ON, AN END TO YOUR ALL WIFI RELATED PROBLEMS" I am typing this just after doing the same thing as my iPhone 4s was not recognising password from many days I did all possible combinations e.g. Switching Off/on phone/router, changing password in router and resetting network settings but nothing helped. So I thought I will try my old time testef solution when my iPhone was not detecting wifi at all. I read this solution in one of the apple discussion forums only. So you can try at your own risk even when Apple support doesn't support.

  • by Trellick33,

    Trellick33 Trellick33 Feb 18, 2015 1:59 PM in response to mohan174
    Level 1 (0 points)
    Feb 18, 2015 1:59 PM in response to mohan174

    I was hoping for a slightly longer-lasting solution, but thanks!

  • by Sar8420,

    Sar8420 Sar8420 Feb 18, 2015 2:03 PM in response to Trellick33
    Level 1 (0 points)
    Feb 18, 2015 2:03 PM in response to Trellick33

    You must be kidding

     

    Sent from my iPhone

  • by mohan174,

    mohan174 mohan174 Feb 18, 2015 6:48 PM in response to Sar8420
    Level 1 (0 points)
    Feb 18, 2015 6:48 PM in response to Sar8420

    By the way there is no risk about keeping your iPhone in freezer for about ten minutes as freezer is pretty dry place and if you still afraid you can keep your phone in zip lock poly pouch. Iphone do work in subzero temperatures and there is no harm in keeping switched off phone in freezer provided its not spilled over with water. For me this solution has worked so far excellently  saving time and effort. So I thought I must share with others.

  • by dbandala,

    dbandala dbandala Feb 19, 2015 5:33 PM in response to Msburtt
    Level 1 (0 points)
    Feb 19, 2015 5:33 PM in response to Msburtt

    people can talk all day about routers and settings. Fact remains there is a defect with the phone and Apple is never going to admit it. I got a new phone and it's been working pretty well, but now I'm on vacation and guess what - IPad syncs right up to wifi in Mexico with no problem. The IPhone? Not so much.

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