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Markuuz14

Q: iPhone 6 won't turn on!!!

I just bought my iPhone 6 today. I put it on charger and it was charging the whole time when it suddenly turned off and won't turn back on. What should I do? How did this happen?   

iPhone 6, iOS 8

Posted on Sep 21, 2014 2:02 AM

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Q: iPhone 6 won't turn on!!!

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  • by cr6zym0nkeyiz,Helpful

    cr6zym0nkeyiz cr6zym0nkeyiz Jun 4, 2015 7:19 AM in response to wynn84
    Level 1 (10 points)
    Jun 4, 2015 7:19 AM in response to wynn84

    I didn't see your comment. OMG. Thank you. Holding down the power and home button together worked! Thank you for that advice. I was so freaking scared!!!

  • by inkush,

    inkush inkush Jun 13, 2015 2:01 PM in response to Markuuz14
    Level 1 (0 points)
    Jun 13, 2015 2:01 PM in response to Markuuz14

    I got new I phone 6 silver as upgrade few months ago unfortunately the product was a damaged one. The front screen was not tightly attached to the bottom case. Apple exchanged me with the new product. It was working perfectly fine until I noticed that the device turned off automatically few days ago. The battery charge is consuming faster than ever. Now, It is turning off frequently and taking long time to restart. I don't know what is going on with the product. Really frustrating!!

  • by mileftozkewl,Helpful

    mileftozkewl mileftozkewl Jun 13, 2015 10:22 PM in response to Markuuz14
    Level 1 (10 points)
    Jun 13, 2015 10:22 PM in response to Markuuz14

    this happened to me just today , my 1 month old iphone 6 64 gb was charging i saw the screen at 47% and after 20 minutes when i pressed the home button the check it , it just wont turn on , i tried the power button but nothing helped then i called one of my friend who has previously owned  an iphone he told me to hold the home and power button together which worked but im scared now, why is this happening i have saved money for this ohone for the past 1 year. kindly tell is this a harware issue or software issue or should i visit the nearest apple service center?

  • by Willyom,

    Willyom Willyom Jun 14, 2015 10:42 AM in response to cr6zym0nkeyiz
    Level 1 (0 points)
    Jun 14, 2015 10:42 AM in response to cr6zym0nkeyiz

    thanks for your help. I just had the same problem and the only solution was to turn both home screen and power to turn it on.

  • by deepak.sinha13,Helpful

    deepak.sinha13 deepak.sinha13 Jun 21, 2015 3:49 AM in response to Markuuz14
    Level 1 (5 points)
    Jun 21, 2015 3:49 AM in response to Markuuz14

    Hi All,

     

    Purchase on March.2015

    Issue raised : 21st June.2015

     

    Issue : iPhone 6 Suddenly power OFF and  and not getting turn ON.

     

    Work Around : I have pressed centre button and power button - Not worked

                          Connected to iTune and device doen't rcognised.

     

    Please suggest.

  • by deepak.sinha13,

    deepak.sinha13 deepak.sinha13 Jun 21, 2015 3:50 AM in response to pedro d
    Level 1 (5 points)
    Jun 21, 2015 3:50 AM in response to pedro d

    Hi All,

     

    Purchase on March.2015

    Issue raised : 21st June.2015

     

    Issue : iPhone 6 Suddenly power OFF and  and not getting turn ON.

     

    Work Around : I have pressed centre button and power button - Not worked

                          Connected to iTune and device doen't rcognised.

     

    Please suggest how to rectify

  • by BAVRG,

    BAVRG BAVRG Jun 21, 2015 11:42 AM in response to JAMwoodman
    Level 1 (0 points)
    Jun 21, 2015 11:42 AM in response to JAMwoodman

    Thanks for the tip on holding both buttons down for 20 seconds.  It worked!

  • by roseyj13,

    roseyj13 roseyj13 Jun 30, 2015 7:26 AM in response to cr6zym0nkeyiz
    Level 1 (0 points)
    Jun 30, 2015 7:26 AM in response to cr6zym0nkeyiz

    Connected my phone to the computer, nothing happened. Tried pressing power button for 30 seconds, didn't work. Pressed home button for 30seconds, didn't work...  but after Pressing the power and home button for a few seconds , it worked for me... Whew! (that was scary!) thanks for this info!

  • by minabanoo,

    minabanoo minabanoo Jul 2, 2015 5:30 AM in response to JAMwoodman
    Level 1 (0 points)
    Jul 2, 2015 5:30 AM in response to JAMwoodman

    Thanks! it worked!

  • by cluisavila,

    cluisavila cluisavila Jul 10, 2015 10:41 PM in response to Markuuz14
    Level 1 (0 points)
    Jul 10, 2015 10:41 PM in response to Markuuz14

    I have an Iphone 6, two weeks old, almost no use. Battery fully charged, the phone was dead. By holding the power and home button together for 20 seconds I was able to start the phone finally. I have noticed that most of the post mention problems with the 64 gb phone. Is it related just to this model. Will there be a fix for this? Problem was first reported one year ago, and looks like it is still present in iOS 8.4. If it is hardware related, I would like to know so I can change it for another model (128 gb perhaps?).

  • by LA_Paul,

    LA_Paul LA_Paul Jul 13, 2015 12:32 AM in response to Markuuz14
    Level 1 (0 points)
    Jul 13, 2015 12:32 AM in response to Markuuz14

    Here's food for thought...

     

    @cluisavila pointed out that many of the posts here mention having the 64Gb model. Last week, when I first upgraded from my iPh5, I got the iPh6+ 64Gb and it did the same power-off thing that my newly exchanged iPh6 64Gb is doing now. (I accidentally discovered holding the 2  buttons down to bail myself out last week.)

     

    Come to think of it, the sudden power-off thing started happening on my iPh5, which prompted me to bite the bullet and go in to the AT&T store. Hmmm. Thinking out loud here, sorry!

     

    Hope someone else can relate to my scenarios, then maybe someone that works for Apple could read these posts!

     

    Cheers,

    Paul

  • by Light moon,

    Light moon Light moon Jul 16, 2015 3:24 PM in response to Markuuz14
    Level 1 (0 points)
    Jul 16, 2015 3:24 PM in response to Markuuz14

    hey I have the same problem, I tried all of the posted solutions but non of them worked. Any advise?

  • by Drago973,

    Drago973 Drago973 Jul 18, 2015 1:45 AM in response to Markuuz14
    Level 1 (0 points)
    Jul 18, 2015 1:45 AM in response to Markuuz14

    hello markuuz you have get the solution for the problem coz i have the same problem as you are and the power and home button dosnt works

  • by Briansyddall,

    Briansyddall Briansyddall Jul 18, 2015 1:52 AM in response to Drago973
    Level 6 (8,672 points)
    Apple Watch
    Jul 18, 2015 1:52 AM in response to Drago973

    Hi

    If your iPhone 6 won't  turn on

    Try a reboot press & hold power button & menu button hold both down until

    You see the Apple Logo  if this doesn't work after trying a few times .

    Make an Appointment at Apple Store .

    Cheers

    Brian

  • by Sierra.Danielle,

    Sierra.Danielle Sierra.Danielle Jul 24, 2015 9:38 AM in response to JAMwoodman
    Level 1 (0 points)
    Jul 24, 2015 9:38 AM in response to JAMwoodman

    thank you so much

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