iOS 8 Calendar on iPhone showing GMT times for new events.

Hi everyone,


Since updating my iPhone 4S to iOS 8, the Calendar app now shows all my newly added events with GMT times, and not the local time (as I am not in GMT, I am +9 hours). All my previous and existing entries are displaying normally. I have not changed any settings at all. However, if I open one of the new events and enter the events details screen, the local times are clearly displayed along with a GMT equivalent time underneath it.


I have tried changing settings but nothing shows my events in local time as it did before the upgrade to iOS 8. Any ideas? Is this a bug? Am I missing a new setting? Many thanks in advance for your help or advice.


Cheers,

James.

iPhone 4S, iOS 8

Posted on Sep 21, 2014 2:16 AM

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Posted on Sep 24, 2014 8:42 AM

Add some notes to this, I have managed to correct the issue by going to Settings, 'Mail, Contacts, Calendars' and changing the Time Zone Override to London which makes me think the phone thinks the iCal GMail calendar is set to the incorrect time zone (i.e. showing it in your time zone) however having checked the settings my personal calendar is fine. This should work fine until I travel abroad when i have to manually change the time zone override.


This is work in progress, I have gone into my Google calendar and checked the time settings and although set to GMT+00:00 London, I have ticked the display all zones box and changed it to GMT+00:00 GMT (No Daylight Saving) and turned off the above override on the phone and again this has resolved the problem. What I am unsure of is if this will work ok once the clocks change next month! I'll put a note in my calendar to test it.... hmm 😮

892 replies

Feb 3, 2015 3:11 PM in response to Backgammoner

Backgammoner... Yes, you definitely have a point or perspective on what came first..... "chicken-egg problem". It is logical and possible that Apple "had it right" with regard to the use of UTC/GMT timezones in how their native iOS Calendar apps should work (at least with iCloud users). And, Google, Microsoft and others had it "wrong" and are now "fixing their issues" to be compatible with Apple iOS and/or Apple's native iOS calendar app.


I will say -- from and End-User viewpoint -- the problem with Apple's native iOS 8.x/Calendar surfaced after iOS 8.x was released.... and it is really on Apple to have gone public (perhaps with Google and Microsoft??) and explain "what happened" and "what are 'we' going to do about it".


Other calendar apps (Calendar5, Outlook, etc.) -- that connect to Google, Microsoft Office365 and/or Yahoo services -- did not have the GMT problem -- perhaps because how they use the TZ setting when syncing.


Whatever the reasons -- or who's responsible --- I think we can all agree that from a public relations viewpoint -- this is a "F" grade for Apple -- and perhaps even Google and Microsoft --- for poor customer communications. It has been a painful and frustrating 100+ days living with this "bug"... including the radio silence from Apple (and Google/Microsoft/etc..).


FYI.... I have three (3) Office365 accounts - and all three continue to have the GMT "bug". So -- no joy here yet 😟


I also tested my "backup" iCloud and Google accounts -- they are both working properly (no sign of GMT issues). So -- let's see if Microsoft fixes things on their end -- or if Apple fixes the problem with iOS 8.2 release in a couple of months.


Meanwhile, I continue to use other 3rd party, non-Apple calendar apps (Calendar5 and Outlook) -- and have ditched the native Apple iOS calendar app until this issue is resolved

Feb 3, 2015 5:55 PM in response to n54iP

I am glad to hear this is fixed for you. However, 8.1.3 is not what fixed it. Do you use Google Calendar to sync? If you take a look at the couple preceding pages you will see that many users of Google Calendar reported today that this was fixed for them also....and that they did not do anything to their devices to fix it. This would indicate Google made a change on its servers that blocks the bug from acquiring the information it uses to transpose the events you enter to different times than you entered them for. And for Backgammoner's benefit let me clarify: that's my THEORY.


Can you confirm whether you are syncing using Google Calendar? Or if not, what service you are using? Thanks.

Feb 9, 2015 3:26 PM in response to rockyroad50

Yes... the bug IS still there. And you can see it by changing your iOS time zone and scheduling a meeting. When it sync's with Google Calendar, the event's time and time zone will change and the Google Calendar time will appear. That's the iOS Calendar bug (AKA GMT bug). (BTW, I see it in Mac OS Calendar, too... do you?)


Not sure why Google went to all the trouble to deploy a work-around, but I suspect that they had tons of complaints and Apple clearly wasn't responding, so they took things into their own hands. It's not a true fix, but it makes the GMT issue go away for many if not most Google Calendar users. I suspect those who travel across time zones still see the problem.

Feb 12, 2015 6:21 AM in response to James Barber

First post here, read about the first 20 pages, then skipped to last 5 or so. My situation: I migrated from Google Calendar to iCloud today. Exported the .ics from Google Calendar, mailed them to myself and imported them on my iPad 3 from Mail.app by opening them in Calendar and adding the events to the corresponding, newly created calendars. Everything worked out great. On the iPad where I imported them, all appointments are shown correctly, no GMT shown. However, on our other iPad 3 as well as two new iPhone 4S, they're shown in GMT. Not sure if this adds something to the discussion, just wanted to share and couldn't find a similar scenario on the pages I've read so far. I decided to install a third party Calendar app, everything is great on all devices. Strange behaviour.

Mar 6, 2015 7:24 PM in response to jaw444

jaw444 said "every new event is given a 30 minute alert time, even if the event is set to 'none' for alert and in Settings, alert is set to none,"


If this is happening when you sync iOS Calendar to Google Calendar, check your Google Calendar settings. You might find a 30 minute Event notification set for this calendar in Google Calendar itself. I'm curious to know if that's the case.

Dec 31, 2014 2:53 PM in response to minnow26

It would make perfect sense for the Apple people to review this thread. Unfortunately, if you try to refer them to it, you will be told something like this: "we don't have the technical capability to look that up." Others have tried to no avail to get their techs, who keep insisting that this can't possibly be an Apple-generated issue, to simply review this thread or at least take a quick look at it to see that it has nearly 100k views and therefore seems weird that they claim to have "never heard of this."


Yes, the low level Apple techs apparently do not have the ability to do what any 10 year old can do using an Apple product like an iPhone: browse to a web page. I would not be surprised if instead of actual computers at the first level Apple tech work stations, there are simple 8.5" x 11.0" cards that say:


  1. Tell the customer that they are the first person to ever report whatever problem it is they are reporting.
  2. Ask the customer what type of account they are syncing with (Google, Exchange, Yahoo, etc.) or what other non-Apple software they are using.
  3. Assure customer that whatever problem they have can only be generated by (insert name of provider or software customer identifies in Step 2)
  4. Tell customer to factory reset their iOS device.


What borg22222 is doing (and sort of live blogging here) is the right thing to do. Get your case escalated. Ensure it is escalated to Engieering Technical Support. Get a case number. Refer the Engineering Technical Support staff to this thread (they will look it up later).


You should also be aware that the primary goal of Apple tech support....and most company's tech support divisions is to "handle calls" not actually resolve problems. Your first-tier Apple rep's main mission is simply to convince you that whatever problem you have is due to anything on Earth other than Apple and to get you off the phone so they can do the same thing to the next caller and so on....


In any case, regardless of whatever BS your Apple Care phone rep tells you, rest assured there are people at Apple who are: 1) actively monitoring this thread; and, 2) fully aware of widespread reports of this bug.


One thing that may "motivate" Apple to get their act together and fix this would be if just a single online news source reported this problem. That would give true public exposure to the issue, and would ensure that 100's of thousands of users who are experiencing the issue might decide to call in and ask about it. People who have it and just haven't noticed it will notice it and call in, and those who don't have it yet will get concerned about it (as they legitimately should be) and might call in. To that end, you can submit tips about this to several online tech news sources using these links:


9to5mac.com
http://9to5mac.com/contact/


appleinsider.com

http://appleinsider.com/submit_story/


cultofmac.com

http://www.cultofmac.com/ (This is the home page. "Send Tip" link is at far right at top of page. It generates an E-mail)

Direct E-mail for tips news@cultofmac.com


Gizmodo.com

Send E-mail to tipbox@gizmodo.com


Describe the bug, and reference this discussion thread...and that it has nearly 100k views as of today...which indicates this is a widespread issue that a lot of people are searching for and finding the thread as a search result.


If even one online tech news reports on this you can guarantee this will get fixed sooner than later. If a tech site sees multiple "tips" about this they will investigate it.

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iOS 8 Calendar on iPhone showing GMT times for new events.

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