iOS 8 Calendar on iPhone showing GMT times for new events.

Now chatting with Greg, case # 713968227

StephanieThanks for contacting AppleCare chat support. My name is Stephanie. How can I help you?

StephanieHi Ruslan, I hope you're having an awesome day!
My name is Stephanie and I will assist you in our chat today.
If you need to visit us again in the future regarding this same issue you can visit our support site at support.apple.com and use our case number 713968227. Me:Thanks

Me:I have a known issue with calendar: it shows GMT

StephanieI’m sorry to hear your Calendar is showing you GMT time. I’m happy to help you with that.

StephanieYou mentioned that this has been a known issue, may I ask if you had an issue like this before?

Me:Only after iOS update. Just like other people

Me:Exactly same time

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DanNow chatting with Dan, case # 713968227

DanThanks for contacting AppleCare chat support. Please give me a moment to look over your information.

Me:I can send you youtube link which perfectly describes issue

DanHi Russian, I see you Calendar is showing GMT time after updating to iOS 8.1.2, is that right?

Me:yes

DanThanks for letting me know, I wish I could view your link, unfortunately I’m not able. I can understand why you would want to get this fixed, I would want the proper info displayed on my phone as well. I’m glad to help you with this.

DanI have a ton of resources and tools. I want to make sure I understand how you use your device and that fully understand. your issue. Would it be okay if I ask you some questions along the way?

Me:yes

DanThanks much there are two thing I want to check right away, are you familiar with the settings app?

Me:yes

DanExcellent, can you navigate to Settings > General > Date and Time for me and verify we are set for the right Time Zone?

Me:Yes. Chicago. Automatically.

Me:Already checked that before

DanGreat, and no if you could go to Settings > Mail Contacts and Calendars, Scroll down to the Calendar section and let me know if Time Zone Override is on or off?

Dan*now

Me:Off

DanThanks much have you tried any other troubleshooting for this?

Me:Yes

Me:Created in my Google calendar event - appears in phone correctly

Me:On server no GMT

Me:Only in Phone

Me:Definitely iOS bug

DanThanks, have you restarted the device?

Me:Started after update

Me:Sure restarted. Reconnected account several times.

Me:Closed all apps - nothing

DanGreat, Have you reset all Settings on the device?

Me:Yes.

Me:Nothing

Me:I do not believe Apple doesn't know about this issue.

DanDefiantly not something I have run into before, I would like to consult with a Senior Advisor on this, would you ming holding the line while I seek one out?

Me:Anyone can google that - a lot of complaining people

Me:yes

DanThanks much, I’ll update you as soon as I can.

Me:thanks

DanThanks for you patience, The average wait for a Senior Advisor is about 8 Minutes, I know holding can be a bit frustrating, but rest assured I’m doing all I can to move this as quickly as I can for you.

Me:ok

DanWhile we are waiting, are you using location services not he device?

Me:Yes

DanCan we try dialing location services and then rearing the device?

Dan*disabling, auto correct is having some fun with me

DanI’d like to try a Hard Reset when we do that, holding down your sleep/wake button at the top of the device, and the home button at the bottom of the screen together, for about 20 seconds or so

Me:done

Me:booting up

Me:same

DanThanks for trying that for me, bear with me while I get that Senior Advisor for you, again, thanks for your patience.

Me:ok

DanThanks again for your patience, I have Greg online, a senior advisor here with Apple. And he will be glad to assist you from here. May I transfer you?

Me:Sure

You are now being connected to another Advisor. Please standby.

DanNow chatting with Dan, case # 713968227

Me:thanks

GregThanks for contacting iOS. My name is Greg. Please give me a moment to look over your information.

Me:ok

GregHi Ruslan, I understand you have events showing the wrong times on your calendar is that accurate?

Me:yes

GregWere these events created while you were in another time zone with your device?

Me:Nope

Me:Its well known issue

Me:All people I know have same problem

Me:Different states, different time zones - same issue

Gregif you create a new event does it schedule it at the correct time?

Me:My wife, my partnter - same

Me:It's difficult to describe it in chat

Me:https://www.youtube.com/watch?v=cgP1zyi_iV8

GregI’m sorry I’m not able to utilize links sent by customers for security reasons Ruslan

Me:okay, what's the solution?

Gregif you create a new event does it schedule it at the correct time?

Me:What do you mean?

Me:Yes

Me:But GMT appears

Gregcan you walk me through step by step where you are seeing GMT>

Greg?

Me:And then I have big problem to edit event

Me:I create event, Add it. After several seconds GMT appears on event

Me:Then if I want to edit it - it's easier to remove and then add it again instead of editing it. Its so long story to just edit time

Me:Lots of people complaining about that

Me:Just google it

Me:It makes no sense to type everything here

Me:Looks like sync issue. Not only with Google in my case - other exchange servers as well

Me:You add Event, it syncs and then appears GMT

Me:It started right after update

GregAhh ok Ruslan I have to be honest with you here we do not provide support for exchange synced calendars my friend. Your best bet to getting resolution on that is to get in touch with your exchange provider most often there is a setting on their end that needs to be changed

Me:Ok. I knew you will tell that

Me:Why events created on different servers appearing OK on iPhone. Not backwards. :-)

Me:And it started right after update.

Me:Dont you think

Me:its wierd?

Me:You blaming right now mail provider even without reading customers complaints!

GregAs we update our software to be compliant with new protocols and such things often we find other companies servers have misconfigured things. In essence things that previously we let go with server configurations are no longer ok. We simply don’t have a way of supporting exchange syncing Ruslan as that is entirely controlled by server configurations and settings my friend

GregI know this is frustrating but we do not have the training or access to fix this type of thing

Me:I'm not talking only about exchange - Google does the same. As I know Google - its MAPI protocol.

Me:Same thing

Me:It wasn't before update.

Me:Please try to search and you'll see how common this issue

GregI understand this is frustrating Ruslan but this is something you will need to reach out to your provider for. As I said we do not have the access to your providers servers to change anything that would fix this. Daniel took you through the only settings in the iPhone that have any effect on calendars

GregThe information showing up on your events is being transmitted by your provider

Me:I create event on provider's calendar - it syncs PERFECT!

Me:Everything is created on iPhone - adds GMT

Me:I can't bring laptop in my pocket to add events :-)

Me:to my iPhone :-)

GregI understand you just want this to work Ruslan however this isn’t something we are going to be able to resolve for you Ruslan you need to contact your provider for further assistance

Me:Okay. Let me ask you: What my provider changed in your update?

GregRuslan my friend I completely understand you think we can fix this and I assure you if we had any further troubleshooting to do we would certainly offer it. Much like bluetooth pairing often exchange servers need to be updated when we perform updates to our devices. I appreciate you taking the time to reach out to us however we do not have any further steps for you at this time. I would encourage you to reach out to your provider for assistance with this issue

Seriously, why do we have to do all these "tricks" and "gimmicks" to get the phone to do what its supposed to do??? I have missed appointments with clients because of this issue. I've tried all these "solutions" and the same thing happens every time, time zone switch to GMT. All this money spent on a phone, that is supposed to assist with daily activities, but instead a big headache. Is there an apple rep who reads these threads and responds? We would appreciate and deserve a solution to this bug.

Thanks

Hi. My iphone 6 just started doing this a couple weeks back. I'm pretty sure it's a google calendar issue, and NOT an ios issue. Google is very honest about the apparent difficulty in working with time zones world wide. My calendar times are fine, they just annoyingly post the GMT (greenwich mean time) time parenthetically as well. After resetting my iphone, my google calendars still post the GMT time zone as well. I'll reach out to Google and get back to this conversation with any solutions.

THANK YOU SO MUCH JG in SB, for persevering and documenting all of this. Apple owes you bug... BIG time. I just reported the bug to Apple via the link you provided.

Here are my summation points:

1. I use an iPhone, iPad & MacBook Pro.
2. I only use Gmail calendaring to tie them all together.
3. The GMT bug only started today (12/18/14).
4. I had been running iOS 8.1.1 but updated to 8.1.2 today but this did not solve the problem.
5. If I create the calendar event with Gmail (on my MBP) the GMT reference does not show.

Keeping my eyes peeled in this space for a resolution.

Again, many thanks and happy holidaze!

~Michael

Doing this for every single appointment is not practical, especially for those people that have lots of meetings. This would be especially frustrating for Executive Assistants who manage multiple calendars. I'm so happy that's not my world anymore.

Oh also the color of the Exchange calendar is a lighter blue than it used to be with the standard setup, and I don't see a way to change that. There's just the color "blue" which is a lighter blue than is available for the standard calendars. Strange.

I also have had this problem. I tried setting time zone to London as suggested, but then everything showed up all out of whack.

I like to view my calendar in block mode not list, so this is not a good option for me.

Any other suggestions?

Kid Dynamic's workaround works. Now I have to sort out the issue on my desktop calendar. The same issue applies to any event I create in iCal on a Google calendar account: the event will revert to displaying GMT once that event syncs with the gmail server.

@thekingfishh225: Let's look at the thread above. I am not the guy who showed up and immediately claimed everybody here is "not being truthful" without having read the preceding posts or having any background on this issue other than my own personal experience. That was you.

Also, after I presented three (3) different concrete and independently verifiable means to confirm that this issue affects people on Exchange servers...not just Google......you continue to insist that it doesn't. In light of facts that are not subject to interpretation or dispute, you still insist this "only affects Google users."

So yes, I am perfectly happy to allow others to decide for themselves who the moron is here.

Have a wonderful day.

Exactly the same with me only mine shows actual GMT time in parenthesis. Tried every setting I can think of but to no avail. Stunning that it hasn't been fixed!! A couple of settings I tried moved the appointments to the GMT time, unbeknownst to me...missed a couple of things. Infuriating!

WWhat baffles me is that not only has the particular problem been on this discussion board for THREE MONTHS (to the day) without any helpful info. or changes from apple, but if you do a search, it was also a problem with ios7, ios6... Good job on this one, guys... Come on, what's up??

The suggestion of setting my Time Zone in iCloud preferences did not work for me. Appears to be a deeper, rooted problem in the OS. This appears to be one of these "features" that the developers have over thought.

Hello and thank you all for your posts on this issue. It is good to know I am not alone in this. It is frustrating. I am having the same issue on my iPhone 5c. Before I updated to the latest ios version, just about Thanksgiving 2014, it started happening.

I live in Boston, MA and when I enter a new event on my phone calendar, while it shows up in the correct (for Boston) time slot, beneath the event title reads in parenthesis a "GMT" time. It is distracting and odd. I have tried to reset, update, turn on and off time zone support, etc, basically everything that has been suggested, and it still happens.

Anyone have a sound solid solution????

Hi

I do not have my Apple ID listed in Mail, Contacts etc

Just my iCloud account and my work (Exchange) account

There is no default calendar

There is a default account - the last item in Contacts - which lists my work account as the default

iP6+ iOS 8.1.2

I agree with JG. I fixed the GMT issue on my Mac by removing the gmail account then re-adding it. This had no effect at all on iOS. I still have to enter events on my calendar from my phone and the GMT issue is not resolved via my laptop.

JG, you're in Santa Barbara?

*Sent from my phone. Please forgive spelling/grammar errors, and know I don't mean to sound short.