iOS 8 Calendar on iPhone showing GMT times for new events.

Hi everyone,


Since updating my iPhone 4S to iOS 8, the Calendar app now shows all my newly added events with GMT times, and not the local time (as I am not in GMT, I am +9 hours). All my previous and existing entries are displaying normally. I have not changed any settings at all. However, if I open one of the new events and enter the events details screen, the local times are clearly displayed along with a GMT equivalent time underneath it.


I have tried changing settings but nothing shows my events in local time as it did before the upgrade to iOS 8. Any ideas? Is this a bug? Am I missing a new setting? Many thanks in advance for your help or advice.


Cheers,

James.

iPhone 4S, iOS 8

Posted on Sep 21, 2014 2:16 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 24, 2014 8:42 AM

Add some notes to this, I have managed to correct the issue by going to Settings, 'Mail, Contacts, Calendars' and changing the Time Zone Override to London which makes me think the phone thinks the iCal GMail calendar is set to the incorrect time zone (i.e. showing it in your time zone) however having checked the settings my personal calendar is fine. This should work fine until I travel abroad when i have to manually change the time zone override.


This is work in progress, I have gone into my Google calendar and checked the time settings and although set to GMT+00:00 London, I have ticked the display all zones box and changed it to GMT+00:00 GMT (No Daylight Saving) and turned off the above override on the phone and again this has resolved the problem. What I am unsure of is if this will work ok once the clocks change next month! I'll put a note in my calendar to test it.... hmm 😮

892 replies
Question marked as Top-ranking reply

Sep 24, 2014 8:42 AM in response to richb16

Add some notes to this, I have managed to correct the issue by going to Settings, 'Mail, Contacts, Calendars' and changing the Time Zone Override to London which makes me think the phone thinks the iCal GMail calendar is set to the incorrect time zone (i.e. showing it in your time zone) however having checked the settings my personal calendar is fine. This should work fine until I travel abroad when i have to manually change the time zone override.


This is work in progress, I have gone into my Google calendar and checked the time settings and although set to GMT+00:00 London, I have ticked the display all zones box and changed it to GMT+00:00 GMT (No Daylight Saving) and turned off the above override on the phone and again this has resolved the problem. What I am unsure of is if this will work ok once the clocks change next month! I'll put a note in my calendar to test it.... hmm 😮

Sep 26, 2014 9:37 PM in response to James Barber

Here's how I fixed mine: I noticed that Time Zone Override was set to on with London set as location (unsure how this happened). Apparently, I set up my Exchange account while this feature was on. I turned the feature off, deleted my Exchange account from the phone, and then re-added the account back to the phone with the Time Zone Override feature off. Everything synced and is back to normal. I would expect the same behavior with Gmail or any other provider. Good luck!

Nov 26, 2014 11:51 AM in response to James Barber

Hi all. I am not sure if this will solve everyone's problem, but it did solve my issue. I am using Google Apps on my iOS device... and syncing all information from Google's cloud - mail, contacts, calendar, and reminders.


I backed up my data to iTunes. I deleted my Calendar account on my iPhone. I then re-set up my account from scratch, using Exchange vs. the Google setup. Note that some of you MAY need to get your Google Apps administrators involved. Here are the instructions...


Requirements and Backing Up Data

  1. Perform a sync with iTunes to ensure that Contacts and Calendars from your iOS device are backed up to your computer. Learn more.
  2. Check your Safari cookies settings to see if it is set to "From Visited" or "Always". If it's set to "Never", you're more likely to be prompted to solve a CAPTCHA.
  3. For Google Apps users, your administrator needs to have Google Sync enabled before you can use Google Sync.
    Note: After you set up Google Sync, your administrator may also have additional device management capabilities (such as remote wipe or password requirements). Contact your administrator for more details.

Getting Started

User uploaded file User uploaded file User uploaded file

  1. On your device's home screen, open the Settings application.
  2. Tap Mail, Contacts, Calendars.
  3. Tap Add Account.
  4. Tap Exchange. iOS 4.0+ allows multiple Exchange accounts. However, if you're on a device that doesn't let you add a second account, you could also use IMAP to sync Gmail, CalDAV to sync Google Calendar, and CardDAV to sync contacts.
  5. Enter your full Google Apps email address in the Email field and password in the Password field and tap Next.
  6. In the Server field, enter m.google.com as your server address. Note: To access m.google.com, set the language toEnglish (US).
  7. Leave the Domain field blank.
  8. In the Username field, enter your full Google Apps email address.
  9. Your password should already be in the Password field from step 5. If it's not, enter your Google Apps password in thePassword field. Tap Next.

Notes about passwordsUser uploaded file User uploaded fileUser uploaded file

Select the Google services you want to sync, such as Mail, Contacts, and Calendars and tap Save. To receive and respond to meeting requests on your device, you need to turn on both Mail and Calendar and New events in your Google Calendar settings. See below for more information.

Congrats! You've set up Google Sync!

Synchronization will begin automatically if you have Push enabled on your device. You can also open the Mail, Calendar, or Contacts app and wait a few seconds to start a sync. Note that if you've recently signed up for Google Apps for Work, Education, or Government, it can take a few hours (up to 24) before you're able to sync with your mobile device.

This method SOLVED my problem. After re-syncing all mail, contacts, calendar, and reminders, my calendar was NORMAL again (no more GMT stuff...) and the problem was completely solved. Let me know if this works for you... Happy Thanksgiving!

Jan 15, 2015 12:11 PM in response to Whimsy Collective

An update from Google Groups on the Calendar Help: "calendar puts everything in GMT time on my iphone. NOT on google calendar on line"

Amie Lowery Luyties



Jan 14 (17 hours ago)



I called apple today and they said its a bug they are aware of and will have to be fixed by the google/iOS engineers. They couldn't guarantee when it would be fixed but that it will be patched in an update at some point.

Issue: every time I add a new calendar event, it automatically changes to "GMT" within 1 second.


Jan 28, 2015 7:29 PM in response to 1wrev1

OK so BUG or NOT. Maybe I can help at least a few people solve their issue. I've been dealing with this problem for many weeks, and going back and forth with our IT dept. As of right now, I feel really stupid. I was having the exact problem which is described all through this thread, right from the start. I'd tried everything suggested to get it sorted out but to no avail.


In DEC I upgraded from iphone 4S running latest operating system to iPhone 6+. The calendar always synced right up just fine with the correct time zone on the iPHone 4S. I never had the calendar in question (my work calendar) on my ipad Air, but decided to get the work calendar going on both the iphone 6+ and the iPad Air. I followed all instructions to a T (or so I thought).


So here was my brain dead mistake. Numerous times I logged into Google Calendar

https://www.google.com/calendar

Each time I selected the settings wheel upper right page under the email address. Here I set the time zone, and then checked this again numerous times when I started having the GMT issue. So, in my mind, the time zone was set correctly in the Google Calendar web page. Everything was set correctly in my iPad, and Iphone 6+ settings. I found this thread and figured I had the same problem everyone else was having because it was identical to my issue.


So finally my IT guy, who has access to my calendar sends me a line by line instruction set, and tells me that my work calendar is set on GMT. How can this be? Again, I go into to Google Calendar from my desktop pc and check the setting - it's clearly set to Pacific Time. He says he's never heard of this Bug and others are not having any issues. So this time I go back and read his instructions again, and it says to go to the left side of the web page and work with the "MY Calendars" drop down menus there. Here, the calendar tagged with my name is set correctly to Pacific time, but the work calendar next one down on the list, is set to GMT.... I corrected this and now everything is as should be...


It isn't necessarily intuitive to open the Google Calendar web page, find the setting which allows you to make a time zone adjustment, then make this adjustment, and not be "done" with the time zone setting for the Google Calendar web page. I'm sure many of you are thinking well that's really stupid but at some level of user ability, this is exactly what happens, and it happened to me....


When I watched the utube video in this thread, I tried it with the same result. Now it's clear that the reason that it worked fine - creating a test event on the Google Calendar web page which synced correctly to all devices - didn't generate an incorrect GMT time because that test event creation was done on a calendar which was set correctly to Pacific time. It was my separate work calendar that had never been set correctly and was still set on the default GMT....


I hope I'm the only one on this thread who was too lame to follow instructions, and talked myself into the fact that I was sure I had some bug problem....


Hope Apple and everyone gets it worked out sooner or later..


Jack

Feb 3, 2015 5:27 PM in response to James Barber

The bug in iOS that caused the GMT error is fixed in 8.1.3!


After MUCH testing between an iPhone3GS running iOS 6.1.3 and an iPad Mini running iOS 8.x (all iOS 8s previous to 8.1.3), the GMT error only and always occurred when creating a new GCalendar event on the iPad (iOS 8.x). The iPhone (iOS 6.1.3) never saw any GMT problem, it was only seen on events that were newly created on the iPad (iOS 8.x).


Now, with iOS 8.1.3, all is good again. Thanks to everyone that suffered through the rough days of early iOS 8.x and complained long and loud to get the problem raised with enough visibility so that it got fixed - FINALLY!

Feb 10, 2015 4:25 PM in response to James Barber

Enabling Time Zone Override in Settings made this show up. Disabling it made this issue disappear. I noticed it began when I traveled to a different time zone and all of my events got stuck in that time zone so I enabled time zone override but then this issue happened. I just disabled it now to see and it seems to have been resolved (it doesn't show the GMT time anymore).

Mar 9, 2015 5:06 PM in response to DocOrly

@DocOrly: That is the classic manifestation of the GMT bug when used with an MS Exchange server, which is I bet what you are using. This is exactly how it showed up in my setup. If you want to fix this 100%, even for all the past events that got messed up, here is what you do:


1. Go into Settings>Mail, COntact, Calendars>Account (where your calendar is hosted). Then flip the little switch next to calendar to the off position. It will ask you if you want to delete all calendar data from your iOS device. Select YES. Your data will still be there on the server.


2. Update your iOS device to iOS 8.2


3. Go back in to the exact same place in settings from Step 1 and turn the Calendar switch back to ON. Your iOS device will now sync down events from your server but it WILL NOT convert them to GMT because the bug is now fixed in iOS 8.2.


You will need to do this on all of your devices but once you do, the bug is GONE.


Good luck!

Oct 29, 2014 11:05 AM in response to D'Swan R. Chives

Solution:

1) Verify your ICould settings and if your timezone is incorrect, change your iCloud settings at www.iCloud.com from GMT to your correct TimeZone.

Then, regardless of whether your settings were correct or not:

2) Delete your calendar entries that are in error.

3) Add your calendar entries back into your calendar.


I use gmail for my email and have an iPhone 4S running iOS 8.1.

I had this same problem this morning and the steps above worked for me. The Apple email client now allows you to incorporated drive time into your schedule so maybe something has changed that affects older calendar entries. Also, I had just signed up for iCloud to use the reminders (which uses iCloud email) so my timezone was incorrect. Your situation may differ but steps 2) and 3) should fix your problem anyway however your timezone got changed.

Nov 6, 2014 5:49 PM in response to James Barber

This is a BUG in iOS 8. It started happening on my devices right after the iOS 8 update. I have spent hours working with the Genius staff at my local store and my Exchange host. We have totally isolated this down to a bug in iOS 8.


The "(GMT)" thing only shows up on appointments that were created on an iOS device and then synced to another iOS device. If I create an appointment on Outlook, it syncs down to ALL my iOS devices without the GMT transposition.


So what does this tell us:


1. The problem cannot be generated by the Server/Exchange Host. If it was, then an appointment created through Outlook would show up with the (GMT) thing on all the iOS devices that sync to that server. If the buggy data comes from the server, and all the iOS devices get their data from the server, then an appointment created on the server and synced down to the iOS devices would show up with the buggy data on all the devices. Instead the buggy (gmt) thing shows up on none of the iOS devices if an appointment is created on the server by a non-iOS device.


2. The (GMT) problem is generated only when an iOS device receives a Calendar appointment that was created by another iOS device. Non-iOS devices (i.e. Outlook) do not show the incorrect time or any (gmt) tag etc. This means that the original iOS device puts some sort of data into the appointment that only another iOS device can read. That's an iOS problem.


I am near certain this is generated by something having to do with the time zone override feature in iOS. I think it uses GMT as the reference timezone for all events and then depending upon how you set "time zone override" it then knows how to adjust the events based on whatever time zone you are in when you look at them. What's happening is that due to some bug in iOS8 it is making a conversion and displaying the (GMT) time even if you have the time zone override disabled.


It is astonishing to me that a bug of this magnitude made it through the extensive beta testing Apple did before releasing iOS 8. Even more astonishing is that Apple so far appears unwilling to address the issue even though there are widespread reports of it. Apple please take note: this is a deal-killer issue for corporate customers who's organizations use Exchange.


This is the sort of shoddy quality control, and "blame everyone else" approach I would expect using Android which is a major reason why I ditched Android for iOS a few years ago. If Apple is OK with sinking to the level of Android then it is no longer differentiated by quality control and support, and consumers should go back to simply comparing prices and hardware specs. Maybe Blackberry has a chance to get back a bunch of Apple customers?? Probably not, but Apple should think about this sort of thing.


This is incredibly disappointing.

Nov 21, 2014 6:50 PM in response to LukeRoberts

My Exchange host has been working on this with top-tier Engineering support at Apple for 2 weeks now. It appears that the particular tech he is working with agrees this is a bug in iOS 8.


Unfortunately, the techs aren't sharing information with each other. My Exchange host informed me that another one of his clients...working this identical bug through a separate support case was told the following by Apple:


"The customer is contacting us because both the local time, and either the time of the originator or the server

is showing in the Calendar app. This is expected behavior with iOS 8."The customer can submit feedback on this feature at http://www.apple.com/feedback."


The above confirms a few things:


1. The tech writing this response clearly does not understand the issue being reported

2. The tech expects the customer to believe that the time transposition to something OTHER than selected by a user is a "feature"

3. The tech has no interest in acknowledging the problem and/or doing anything to further iinvestigate or fix it


My suggestion: USE THAT FEEDBACK LINK and report this! The more people Apple hears from, the more likely they are to do anything about this. As of now, they have made it clear that they don't care.


Also, I have posted a video on YouTube demonstrating this bug, and confirming this is ONLY generated by iOS devices. If you want to check it out, here's the link: http://youtu.be/cgP1zyi_iV8


Finally, most tech websites have TIP links. Go to the tip links and REPORT THIS BUG and Apple's attitude toward fixing it. If even one site publishes a story about this you can bet Apple will finally address it.


And Apple, consider this: the way I originally found this discussion thread...and the way many others find it ... is by Google searching "iOS 8 Calendar bug GMT." As of right this second the thread has been viewed 18,498 times according to the stats at the top of this page. Think this is an isolated issue? This is affecting thousands of your loyal customers. We'd appreciate it if you would respond with something more encouraging than "Thanks for being an Apple customer, go pound sand."

Dec 5, 2014 7:48 AM in response to James Barber

I only know of a few steps to check:

  • Settings - General - Date & Time - Set Automatically (On) - Time Zone (automatically changes to closest or farthest city in the zone)
  • Settings - Mail/Contacts/Calendars - Time Zone Override (Off)
  • GMail - Calendar.Google.Com - Settings (gear icon) - Settings - Time Zone (Your correct Time Zone)
  • iCloud - Settings - Time Zone (correct time zone)
  • iCloud Calendar - Settings (gear icon bottom left) - Advanced - Time Zone Support (Off)
  • Check all Events you saved and make sure there's no Time Zone set at all


And disable using local transfer to iCal in iTunes and any other application you are using. Use the Cloud Server instead. Google and iCloud have Cloud Support for the iOS, Mac, and PC.

User uploaded file

Dec 5, 2014 9:55 AM in response to Gator5000e

@Gator5000e: No, a full factory restore does not fix this issue. I tried that a few weeks ago as part of my extensive efforts to "prove" to Apple that this is a bug in their software. I even did factory restores on all my iOS devices because they said "maybe it's being generated by someone else's software on the other device....couldn't be an Apple problem." Of course now they have acknowledged it IS an Apple problem. A restore won't resolve this because the code that generates it is baked in to iOS8. So you will just be putting back the faulty code when you restore the device. If you could restore back to iOS7, that would fix the issue...but alas, Apple prohibits any of us from doing that. We have to live with this bug until they fix it.

Dec 10, 2014 3:22 AM in response to JG in SB

Hey guys,


Unfortunately I have now also joined the apple iOS8 bug club!! I have been on 8.1 for about 6 weeks with no issues and miraculously, I woke up today with all of my new calendar entries displaying in GMT time. Just to clarify:

- I did not touch or change any settings

- All settings are correct for timezone, timezone override is off

- I import my gmail calendar into my iPhone 5s and iPad air. If I make an entry on the gmail calendar on a web browser, it shows up fine.

- If I make an entry on my iPhone 5s, it displays perfectly on the gmail calendar, and perfectly on my iPhone which is still running iOS 7.. surprise surprise but is displayed with the GMT crap on my iPad air only.

- If I make an entry on the iPad air, it appears with GMT on the iPad, but perfect again on my iPhone 5s with iOS7 and perfectly on my gmail calendar.


I am no techie but I certainly agree that this is a bug integrated into iOS8. Anyway, long story short, I freaked out tonight and went to my local apple store genius bar. We reset the device, deleted and then re-added the calendar account, checked all the settings and finally restored the device to a new one. When all of that failed, the girl replaced my apple ipad air with a brand new model that automatically comes with iOS8 installed, and low and behold, same bug.

She couldn't believe it and even brought in 2 other managers to have a look at the issue, but they were all dumbfounded.


The only temporary relief I have found, is once I add an entry into my calendar, I wait for it to display the GMT and then click edit. Once there, I edit the time and click on timezone and change it to Sydney, then it all settles down. But it means manually correcting every single diary entry that I make, each time I do it. And as I use my calendar for an appointment schedule for my clients every 30 minutes, it's less than ideal. Here is hoping that apple sort it out ASAP.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iOS 8 Calendar on iPhone showing GMT times for new events.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.