since upgrading to 11.4, my iTunes purchases cannot be found

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since upgrading to 11.4, my iTunes purchases cannot be found

i can only access a handful of my music, movies, audio books, etc. since upgrading to iTUNES 11.4...message returned id "cannot be found"

MacBook, Mac OS X (10.2.x)

Posted on Sep 21, 2014 3:15 AM

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Answer 1

mario49

Community Specialist

Sep 23, 2014 8:02 AM in response to phagan9

Hey phagan9,

Thanks for the question. After reviewing your post, it sounds like you are missing some content. I would recommend that you read these articles, they may be able to help you resolve or isolate the issue.

Where are my iTunes files located?

iTunes: Finding lost media and downloads

Thanks for using Apple Support Communities.

Have a nice day,

Mario

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