Arman Kdj

Q: iOS 8 blue screen of death!

Hello friends!

I've recently upgraded my iPad Air to iOS 8 and since then my iPad suddenly goes to a blue screen and then reboots after that. Does anyone know how to fix this?

iPad Air 64gb, iOS 8

iPad, iOS 8, iPad Air 64gb

Posted on Sep 21, 2014 3:25 AM

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Q: iOS 8 blue screen of death!

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  • by Brett L,Helpful

    Brett L Brett L Sep 23, 2014 8:00 AM in response to Arman Kdj
    Community Specialists
    Sep 23, 2014 8:00 AM in response to Arman Kdj

    Hi Arman Kdj,

     

    If you are having issues with your iPad restarting unexpectedly I would suggest that you troubleshoot using the steps in this article - 

     

    iPhone: Hardware troubleshooting

     

    Specifically -

    Will not turn on, will not turn on unless connected to power, or unexpected power off

    1. Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    2. Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    3. Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    4. After at least 30 minutes, if:
      • The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
      • The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
      • Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    5. If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
      • If the display turns on, go to step 4.
      • If the display remains black, go to next step.
    6. Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    7. If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.

    Thanks for using Apple Support Communities.

     

    Best,

     

    Brett L 

  • by Arman Kdj,

    Arman Kdj Arman Kdj Sep 23, 2014 8:19 AM in response to Brett L
    Level 1 (0 points)
    Sep 23, 2014 8:19 AM in response to Brett L

    Thank you very much for your help i tried to reset my iPad by holding the home button & sleep/wake button, but my iPad still suddenly restarts while i'm working with it :/

  • by Brett L,

    Brett L Brett L Sep 25, 2014 12:32 PM in response to Arman Kdj
    Community Specialists
    Sep 25, 2014 12:32 PM in response to Arman Kdj

    Hi Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.

     

    Brett L