I did siri trouble shooting, and restored phone completely. Siri hasn't worked at all since turning the phone on (Sept.19th). Mic works - can make calls, voice messages etc. Is there something that I'm not doing? or do I have to get a new phone?
iPhone 6, iOS 8
Im having the same problem with my iphone6 plus. I've tried all of this, still no working solutions.
It seems like it has to be a software problem because my microphone works with other apps except Siri and Text. I wish Apple would address this problem with an update or sonething. Seems like a lot of people I know are having this problem too.
I have a similar problem. I just got my iphone 6 and siri was set up at the store as well as siri popped up today after an update. I went through the steps again and it said everything was fine. But ehen I try to use siri she wont work. I don't even have an icon in my settings for siri. What can I do?
Maamooka wrote:
I have a similar problem. I just got my iphone 6 and siri was set up at the store as well as siri popped up today after an update. I went through the steps again and it said everything was fine. But ehen I try to use siri she wont work. I don't even have an icon in my settings for siri. What can I do?
Have you perhaps restricted Siri? Settings>General>Restrictions.
Aves98 wrote:
My siri is also not working,
It also does not allow hey siri
Also mic is not working
Which model phone do you have? What troubleshooting steps have you already taken? Do you have an active data connection?
A.D.Malwai wrote:
This problem occurs after the update of iOS 11.3.3.
Do you mean iOS 10.3.3?
There are no issues with Siri and iOS 10.3.3. Exactly what problems are you having? What troubleshooting steps have you taken?
I'm having the same problem. I'm on my SECOND replacement phone and Siri has not worked or even shown up in settings! This is extremely frustrating and I'd love to know how to fix this problem!!! HELP!
I just had the same issue with Hey Siri and had thought I tried everything with Apple support until I did a restore. after my 3rd restore I descided to use an old backup from Oct and IT WORKED! Apples software updates are whats causing this I think. just saying
Start by going through the suggestions in this article:
Get help with Siri on your iPhone, iPad, or iPod touch - Apple Support
Hi there,
I understand that this is an issue for you. Follow these steps, and they should help:
Make sure Siri is on:
Make sure you're using Siri correctly:
Make sure your holding down on the home button until a screen appears saying "What can I help you with?" then start talking.
-Make sure you have an internet connection or cellular connection
-Make sure your connection is good, and that your internet isn't down or your cellular network isn't down as well.
-Make sure your microphone is not blocked, damaged.
Refer to here for more information: iOS: Troubleshooting Siri
Try resetting your network settings:
WARNING: These steps will make you lose any entered passwords in already joined networks. SAVE ANY IMPORTANT DOCUMENTS OR WEBPAGES, YOU MAY LOSE THEM.
I am having the same problem. I went to the Simply Mac store near me and say it's a software problem since there is audio with video and phone calls. I did a full restore, to no avail, Siri still ignore me. Siri DOES work with the earbuds or headset in, so it seems that there is either 1) software problem connecting siri to my internal mics, or 2) hardware problem with my internal mics.
Well just went through resetting the Network Settings. And Siri hears me now! Thank you thank you!
I just reset the network connections and it worked!
I did everything you suggested above and still I am not able to use Siri or even speak my texts. Am I going to need to take this into the apple store and have it replaced? Please help as this is frustrating that I have such a great phone and am not able to use all of the features.
thanks,
Nothing worked for me, after an hour at verizon they sent me to the Apple Store. After an hour there they gave me a new phone. This one works perfectly fine though so I'm happy.
I have the same problem as Nicole (e.g. sudden loss of Siri, but around Oct 19). Siri will only work with the headset mic and none of the resets seem to do the trick. The built-in mic seems to work fine for all other functions and Siri seems to register sound (that is, the line that signals that sound is detected moves in waves), but, regardless of what I say, the 'some things you can ask me' menu always comes up: in fact, it is the only thing that ever comes up.
iphone 6: siri and voice text not working.
