iphone 6: siri and voice text not working.

I did siri trouble shooting, and restored phone completely. Siri hasn't worked at all since turning the phone on (Sept.19th). Mic works - can make calls, voice messages etc. Is there something that I'm not doing? or do I have to get a new phone?

iPhone 6, iOS 8

Posted on Sep 21, 2014 6:09 AM

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162 replies

Apr 19, 2017 8:48 PM in response to Maamooka

Maamooka wrote:


I have a similar problem. I just got my iphone 6 and siri was set up at the store as well as siri popped up today after an update. I went through the steps again and it said everything was fine. But ehen I try to use siri she wont work. I don't even have an icon in my settings for siri. What can I do?

Have you perhaps restricted Siri? Settings>General>Restrictions.

Sep 21, 2014 6:27 AM in response to nicole1285

Hi there,


I understand that this is an issue for you. Follow these steps, and they should help:


Make sure Siri is on:

  1. Open Settings
  2. Go down and tap General
  3. Tap Siri
  4. Make sure Siri is on by turning the switch to the right. If it's already on, it'll show a green background. Just leave it like that.


Make sure you're using Siri correctly:

Make sure your holding down on the home button until a screen appears saying "What can I help you with?" then start talking.


-Make sure you have an internet connection or cellular connection

-Make sure your connection is good, and that your internet isn't down or your cellular network isn't down as well.

-Make sure your microphone is not blocked, damaged.


Refer to here for more information: iOS: Troubleshooting Siri


Try resetting your network settings:

WARNING: These steps will make you lose any entered passwords in already joined networks. SAVE ANY IMPORTANT DOCUMENTS OR WEBPAGES, YOU MAY LOSE THEM.

  1. Open Settings
  2. Tap General
  3. Go down, tap Reset
  4. Tap Reset Network Settings
  5. If prompted for a pass code, enter it.
  6. Tap Reset Network Settings
  7. A series of different screens will show. This is normal.
  8. Once this is done, unlock your phone and try connecting to a network or cellular network.
  9. Try using Siri.

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iphone 6: siri and voice text not working.

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