nicole1285

Q: iphone 6: siri and voice text not working.

I did siri trouble shooting, and restored phone completely. Siri hasn't worked at all since turning the phone on (Sept.19th). Mic works - can make calls, voice messages etc. Is there something that I'm not doing? or do I have to get a new phone?

iPhone 6, iOS 8

Posted on Sep 21, 2014 6:09 AM

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Q: iphone 6: siri and voice text not working.

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  • by Joy R,

    Joy R Joy R Jan 26, 2015 9:58 AM in response to Smcew
    Level 1 (45 points)
    iPhone
    Jan 26, 2015 9:58 AM in response to Smcew

    I too have this problem.  If I ask Siri to call a number I have no problem.  But recently, if I ask him (I'm in the UK) to make a note, he just dials random numbers.  This only started about a week ago, when because of another problem I had to reset all settings on my phone.  I really don't want to have to do this again.  But I do want to use Siri for more than just making calls.

     

    Incidentally, Siri's UK voice has changed again.  Anyone else noticed this?

  • by Jeroen H,

    Jeroen H Jeroen H Jan 28, 2015 4:56 PM in response to Joy R
    Level 1 (0 points)
    Jan 28, 2015 4:56 PM in response to Joy R

    In my case it cant seem to find the mic. Saw that when i record voice to text i only get distorted noise so thats what siri must be hearing. Just restored is as new (from dfu mode) and did not fix. Been reading elsewhere on the forum, discussion on hardware vs software although neither solution seems to do the trick. I feel its software, as my phone has been treated well. Latest ios update 8.1.3, iphone 6.

  • by Jeroen H,

    Jeroen H Jeroen H Jan 28, 2015 5:09 PM in response to patscanlan
    Level 1 (0 points)
    Jan 28, 2015 5:09 PM in response to patscanlan

    Same here. Through headphone mic it is working though..

  • by Jlalimagno,

    Jlalimagno Jlalimagno Feb 5, 2015 1:09 AM in response to nicole1285
    Level 1 (0 points)
    Feb 5, 2015 1:09 AM in response to nicole1285

    So get this: I'm on my FOURTH replacement phone from Apple because of this exact problem. At first I was told it was the rear mic that was defective somehow. Now they're telling me that it's the front mic, the one in the earpiece that does noise cancellation, that's burning out, and that's why Siri can't hear me and neither does dictation. I don't know what to do anymore. It's definitely a software problem I think. Some software is constantly messing with the front mic?

     

    I have an iPhone 6 Silver 64gig. I've never heard this problem happening to 6 Plus users.

     

    Thoughts?

  • by Jeroen H,

    Jeroen H Jeroen H Feb 5, 2015 12:08 PM in response to Jlalimagno
    Level 1 (0 points)
    Feb 5, 2015 12:08 PM in response to Jlalimagno

    Been coming back to this forum to see if anybody comes up with a fix, but your post is worrisome as i cant see myself going for a replacement four (4!) times. It does feed the argument this being a software issue, though. Might be a combo with apps being used so here goes; i  use my phone for mostly emailing, dont chat much, lots of planning agenda (with siri if it would work), making (voice) notes, some pictures, skype always open, imessage with voice messaging, i use some running tracker apps and a lot of safari but thats about it, really. The wierd thing is that in whatsapp for example the mic (front or back, dunno) is working fine. In apps like Notabilty, voice notes are fine. Its just apple apps siri, voice notes in imessage.

     

    Im going back with my phone tomorrow and if they give me a new one will try to avoid upgrade patches and see how that goes.

  • by RysXr200,

    RysXr200 RysXr200 Feb 5, 2015 4:16 PM in response to nicole1285
    Level 1 (0 points)
    Feb 5, 2015 4:16 PM in response to nicole1285

    so i got my iPhone 6 less than a month ago and everything worked perfectly. then today i went to use siri to send a text and nothing. I thought it might be some Bluetooth device interfering with it but when i turned Bluetooth off it still wouldn't work.  I have the same symptoms as everyone else siri works through my headphones but not through the speaker on the phone voice texting just sounds like static video text sounds the same. but the weird thing is if i turn siri off voice control works just fine. i was using 8.1.2 i restored to that firmware and nothing changed and i also tried upgrading to 8.1.3 and it still didn't work. so i'm hard pressed to call this a software problem since mine just came on all of a sudden. and i have tried 2 different versions of the firmware.

  • by nmiller82,

    nmiller82 nmiller82 Feb 6, 2015 2:33 PM in response to nicole1285
    Level 1 (0 points)
    Feb 6, 2015 2:33 PM in response to nicole1285

    I am also having the same issue.  64gb iPhone 6 plus gold.  Voice recorder works, speakerphone, normal calls, videos have audio.  It's just Siri and voice dictation.  I have closed all background apps, performed a soft reset, a hard reset, reset network settings, disabled bluetooth.  All to no avail, due to the nature of the issue and the fact that other features work properly that use the mic and noise canceling I suspect the problem is a software issue and anticipate an iOS 8.1.4 update to be released sometime in the near future as Apple Engineering is already aware of the issue according to a prior reply to your post.

  • by calimeroloulou,

    calimeroloulou calimeroloulou Feb 11, 2015 6:44 AM in response to nmiller82
    Level 1 (0 points)
    Feb 11, 2015 6:44 AM in response to nmiller82
    1. EXactky same symptoms with iPhone 6 ios8.1.3. Voice text and Siri do not work unless use of Bluetooth device.
    2. does anyone from apple read read those discussions. The issue looks Like software problem. Apple must fix it
  • by nickvdt14,

    nickvdt14 nickvdt14 Feb 11, 2015 12:59 PM in response to Jeroen H
    Level 1 (5 points)
    Feb 11, 2015 12:59 PM in response to Jeroen H

    Same issue with me. Started out of the blue.

     

    When trying to send a voice note all the iPhone records is loud static. When trying to speak to Siri the sound wavelength visual that appears goes crazy, which is why I think she can't hear me, the static is too loud. I tried the suggestions posted here but none have worked. Since I can FaceTime without issue I believe it must be a software problem.

     

    Any information on the issue would be greatly appreciated.

  • by calimeroloulou,

    calimeroloulou calimeroloulou Feb 11, 2015 10:36 PM in response to Coolbobcat2
    Level 1 (0 points)
    Feb 11, 2015 10:36 PM in response to Coolbobcat2

    Did not work for me

  • by calimeroloulou,

    calimeroloulou calimeroloulou Feb 11, 2015 10:38 PM in response to jdelder
    Level 1 (0 points)
    Feb 11, 2015 10:38 PM in response to jdelder

    did  not work for me

  • by sdnor,

    sdnor sdnor Feb 12, 2015 5:38 AM in response to nmiller82
    Level 1 (0 points)
    Feb 12, 2015 5:38 AM in response to nmiller82

    Same problem here.  I had an iPhone 5 and Siri and voice dictation did not work unless I rebooted my phone every time I wanted to use it.  I was sick of it so I upgraded to the iPhone 6.  I can't believe it's the same problem!  Same exact thing, Siri and voice dictation does not work unless I reboot.  I did restore the network settings and that did work but I wonder how long it will last.  I don't know what's faster, rebooting or resetting network settings.  Apple needs to fix this problem quickly!

  • by ALLONE111,

    ALLONE111 ALLONE111 Feb 12, 2015 4:52 PM in response to nicole1285
    Level 1 (0 points)
    Feb 12, 2015 4:52 PM in response to nicole1285

    I have the same issue with Siri not responding to my voice. It does work with a bluetooth headset and the Apple earbuds.

     

    I've read all I can find available on-line on troubleshooting and have now tried everything short of wiping ALL Data and starting as a new phone. Reset All Settings was as far I want to go at the moment.

     

    I am going to wait for the next iOS update to see if this issue has been addressed.

  • by Amy45342,

    Amy45342 Amy45342 Feb 14, 2015 9:17 AM in response to nicole1285
    Level 1 (0 points)
    Feb 14, 2015 9:17 AM in response to nicole1285

    Same problem here.  I sure hope they fix this issue as I have wasted way too much time doing resets.  Even bought a voice dictation app and that didn't work either.

  • by brit1008,

    brit1008 brit1008 Feb 17, 2015 6:43 PM in response to nicole1285
    Level 1 (0 points)
    Feb 17, 2015 6:43 PM in response to nicole1285

    I had the same problem. Siri and voice to text wasn't working. I would ask siri a question and the sound waves would show but she couldn't hear me. went to sprint store and i restored my iphone, they cleaned my mic out, and still nothing worked and they recommended i took it to the apple store because my 1 year warranty was still active. went to the apple store and they found out one of my microphones was defective and they gave me a brand new phone!

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