nicole1285

Q: iphone 6: siri and voice text not working.

I did siri trouble shooting, and restored phone completely. Siri hasn't worked at all since turning the phone on (Sept.19th). Mic works - can make calls, voice messages etc. Is there something that I'm not doing? or do I have to get a new phone?

iPhone 6, iOS 8

Posted on Sep 21, 2014 6:09 AM

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Q: iphone 6: siri and voice text not working.

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  • by rohanw,

    rohanw rohanw Apr 24, 2015 9:58 AM in response to nicole1285
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    Apr 24, 2015 9:58 AM in response to nicole1285

    The below worked for me but can't validate it will work for others.

    Based on this site http://forums.imore.com/ios-8/324439-siri-dictation-stop-working-ios-8-3-a.html I turned OFF Siri, restarted and turned ON Siri and she heard and responded to my requests again.

     

    Good luck

  • by adammusic,

    adammusic adammusic Apr 27, 2015 3:32 PM in response to nicole1285
    Level 1 (0 points)
    Apr 27, 2015 3:32 PM in response to nicole1285

    Same thing here on my dads iphone 6. ios 8.3. Tried resetting network settings & disabling & renabling siri. Still doesnt work. My brothers iphone 6 works fine. Gonna call att now & see if i can get a replacement sent out.

  • by deejayollie,

    deejayollie deejayollie May 4, 2015 12:00 AM in response to nicole1285
    Level 1 (0 points)
    May 4, 2015 12:00 AM in response to nicole1285

    Hey guys,

     

    What worked instantly for me was to go to Settings -> General -> Reset -> Reset Network Settings...

     

    It should automatically power off/on and Siri should be working now...

     

    Good Luck,

     

    Ollie

  • by Dubmasterz,

    Dubmasterz Dubmasterz May 9, 2015 3:40 AM in response to nicole1285
    Level 1 (0 points)
    May 9, 2015 3:40 AM in response to nicole1285

    HI Nicole 1285,

     

    The problem here is Whatsapp messenger. 

    Remove it

    Restart your device

    Update the iOS to the latest version if you haven't already done

    Reinstall Whatsapp.

     

    Watch the the magic happen and you can thank me later.

  • by Daoakley,

    Daoakley Daoakley May 11, 2015 12:44 PM in response to Dubmasterz
    Level 1 (0 points)
    May 11, 2015 12:44 PM in response to Dubmasterz

    I do not have WhatsApp Messenger, and I have never had it, but I am experiencing similar problems. I have already had my phone replaced once after 4 wipes. The problem came back after a few weeks of using the new phone. iPhone 6, 64GB, Space Grey

  • by Dubmasterz,

    Dubmasterz Dubmasterz May 11, 2015 3:03 PM in response to Daoakley
    Level 1 (0 points)
    May 11, 2015 3:03 PM in response to Daoakley

    Hi Daokley,

     

    OK. A couple of points:

     

    1. iOS backs up everything on your phone. I mean everything software wise is backed up. So this means if you have a software issue with your device that will be replicated to your new device when you restore from the cloud. Unless it is fixed  with an iOS update. 

    2. Check your device again and see if there are any applications like Viber, magicJack, BBM messenger, or any other calling or messaging tools.   If there are please remove them all. Restart device afterwards.

    3. Worst-case scenario, backup on your computer with ITunes. Erase your device, during setup use your iCloud login but do not restore from the cloud, once complete with new default installation. Test Siri and see if it works well. Then you may restore from iTunes on your computer where you can decide what applications should be restored that way you use the new settings without affecting the device. Restart device afterwards.

     

    If the problem isn't fixed by an iOS update its generally an app problem. I've learnt this over the years.

  • by ema_macfanboy,

    ema_macfanboy ema_macfanboy May 17, 2015 7:54 PM in response to rohanw
    Level 1 (0 points)
    May 17, 2015 7:54 PM in response to rohanw

    worked for me.  Thanks. 

  • by Dubmasterz,

    Dubmasterz Dubmasterz May 18, 2015 8:40 AM in response to ema_macfanboy
    Level 1 (0 points)
    May 18, 2015 8:40 AM in response to ema_macfanboy

    Great glad to hear it. Tell Apple to hire me.

  • by alex91s,

    alex91s alex91s May 20, 2015 12:19 PM in response to nicole1285
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    May 20, 2015 12:19 PM in response to nicole1285

    I'm having the same problem, Hey Siri suddenly stopped working (it was working on Monday and I'm sure the iPhone is connected to power). I've tried hard reset, factory reset without restoring and Hey Siri is still not working. Really weird and frustrating. Only Hey Siri is not working. Voice Memos, Messages etc. works fine. 6+ and iOS 8.3.

  • by Dubmasterz,

    Dubmasterz Dubmasterz May 20, 2015 12:35 PM in response to alex91s
    Level 1 (0 points)
    May 20, 2015 12:35 PM in response to alex91s

    HI alex91,

     

    please see all of my suggestions above.

  • by cindeeberry,

    cindeeberry cindeeberry Jun 1, 2015 2:49 PM in response to Dubmasterz
    Level 1 (0 points)
    Jun 1, 2015 2:49 PM in response to Dubmasterz

    Ug ... having the same issue.  Siri now not working on my replacement phone.  I have looked for every app that could possibly have messaging or voice capability and removed them/restarted ... to no avail.

     

    Weirdly, (and this happened the first go round with the initial phone) Siri picks one contact that it 'seems to be having trouble with" but then will command text a different contact with success ... almost as if it has corrupted the contact.   Any further thoughts on this?  Appreciate your help.

  • by cindeeberry,

    cindeeberry cindeeberry Jun 1, 2015 2:52 PM in response to cindeeberry
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    Jun 1, 2015 2:52 PM in response to cindeeberry

    By the way ... this started happening for me after I got and used apple watch for a 3 weeks.     ?

  • by cindeeberry,

    cindeeberry cindeeberry Jun 1, 2015 3:21 PM in response to cindeeberry
    Level 1 (0 points)
    Jun 1, 2015 3:21 PM in response to cindeeberry

    OK ... sorry for all the messages but may have just fixed my own conflict. ?  I'll work with it for a day or two and report back.

     

    May have been an icloud/contact conflict:  :

     

    Under messages, turned on Send as SMS (was previously off)

    Under iCloud, turned off contacts (so now using only gmail contacts)

    restarted

     

    Siri immediately started working again... So who knows.

  • by Dubmasterz,

    Dubmasterz Dubmasterz Jun 1, 2015 4:07 PM in response to cindeeberry
    Level 1 (0 points)
    Jun 1, 2015 4:07 PM in response to cindeeberry

    OK cool. Never too many msgs. Nonetheless, I think you should monitor that for a little while and see if it holds up. Be sure to let me know how it goes.

  • by exum_morphae,

    exum_morphae exum_morphae Jun 9, 2015 5:48 AM in response to nicole1285
    Level 1 (0 points)
    Jun 9, 2015 5:48 AM in response to nicole1285

    has anyone tried whether ios 9 beta 1 finally fixes this or not?

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