peterfromwarwick

Q: My ipad 2 ran great on with IOS 7. Now with IOS 8 it is slow and choppy and full of error messages. Is this Apples way of forcing my IPad2 into obsolesence?

IOS 8 degrades iPad2 performance.

Posted on Sep 21, 2014 8:16 AM

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Q: My ipad 2 ran great on with IOS 7. Now with IOS 8 it is slow and choppy and full of error messages. Is this Apples way of forcing ... more

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  • by DPerl,

    DPerl DPerl Oct 3, 2014 7:57 AM in response to Walter Brewster
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    Oct 3, 2014 7:57 AM in response to Walter Brewster

    Walter,

    AS my previous post above indicated, i now have my iPad 2-16GB working perfectly and very well on ios8 now, after essentially going through the procedure you outlined.  My initial experience with the regulat updating resulted in all of the problems being reported here. 

     

    I Am trying to understand why you and I apparently have been able to get a clean install of ios8 and get our iPads to work very well, while others, even after reportedly going through the procedure to delete all data and settings and setting it up as new on iTunes on our computers, are still reporting major problems. 

    Mine was done on an old windows PC by the way, where I keep the iTunes backup.

     

    It is clear to me, that Apple ought to be issuing some kind of advisory to help ipad2 owners at least try the delete and "install as new" procedure, with the strong advice to first backup to the PC or Mac.  I

  • by oldman73,

    oldman73 oldman73 Oct 3, 2014 8:16 AM in response to DPerl
    Level 1 (0 points)
    Oct 3, 2014 8:16 AM in response to DPerl

    I Have experienced the same issues.  I did the restore thing using a recent ICloud back up.  it works smoother now however, the same issues exist.  I am unable to play most videos, some play but, no sound, and some begin correctly with sound.  Sound only lasts a couple seconds, then it plays silently.  My beautiful and expensive IPad is now little more than a paperweight.  I wish we hadn't recently purchased new IPhones, because it world be adios Apple!  Seems they have no regard gorgeous us.

  • by Star Traveler,

    Star Traveler Star Traveler Oct 3, 2014 8:22 AM in response to peterfromwarwick
    Level 4 (1,612 points)
    Apple TV
    Oct 3, 2014 8:22 AM in response to peterfromwarwick

    This is a continual problem for all computer devices ... which iOS or Mac operating systems or whatever. The software increases its capability and options and power demands. Older hardware which was made for lesser demands, finds it harder and harder to keep up with. I've seen this kind of thing on all operating systems across the board (Mac, iOS or others). It's inevitable, just by the nature of things.

     

    SO ... no ... there is no grand conspiracy to purposefull "outdate" older hardware, but there is a demand for more powerful hardware, nonetheless and more powerful systems that do more and more and have more capacity and capability.

     

    This is basically a "rule" that has gone on for as long as I've seen desktop computers around or any kind of computer system.

  • by DPerl,

    DPerl DPerl Oct 3, 2014 8:45 AM in response to Star Traveler
    Level 1 (0 points)
    Oct 3, 2014 8:45 AM in response to Star Traveler

    Based on my own experience of having al these problems, but now with a clean install having virtually none, I have one more thing to suggest here.  After going through thpe fresh install process outlined by Walter above, and then restoring the ios8 from your iTunes backup ON A PC OR Mac, try a fresh sync but UNCHECK EVERYTHING in music, videos, photos, books, etc. that you previously had been putting on your ipad2.  I recall that when I went to sync everything again, iTunes was showing that I had almost completely filled the storeage. By unclicking various artists, playlists, etc in the music tab, I freed up over 5 GB of space.  Then when I went back to resync a second time adding most of that back, I still had most of that space still available.  SOMETHING was apparently hogging up the space and it wasn't the actual music files!  Clearing that out is what I believe has restored my ipad2 to its old self now with all the nice additions of ios8.  I currenly have 5gb free of the 16gb.  For all I know problems May reoccur as I decrease this free space, but for now my old iPad is back to its old self.

     

    Also, as reported in other User forums, go into Settings, Accessibility: and turn off anything that is turned on, except for "reduce motion" which should be switched ON. 

  • by sueb1965,

    sueb1965 sueb1965 Oct 3, 2014 1:25 PM in response to kevinfromspotsylvania
    Level 1 (0 points)
    Oct 3, 2014 1:25 PM in response to kevinfromspotsylvania

    Yep.  "Apple Support"?  An oxymoron.

  • by Star Traveler,

    Star Traveler Star Traveler Oct 3, 2014 2:36 PM in response to sueb1965
    Level 4 (1,612 points)
    Apple TV
    Oct 3, 2014 2:36 PM in response to sueb1965

    I've never found "Apple Support" to be an "oxymoron" ... they've always done good by me and Apple Support is the highest rated in the industry, so you're in good hands. I hope you know that these forums are NOT Apple Support. These forums are only "users talking to other users" and there are not any Apple Support people here for doing that. Apple has set up a specific place for their support and you open up a "ticket" for getting that support ... here ...

     

    http://www.apple.com/support/

     

    Now ... what I've found to be much more convenient, though ... just because I can actually "show" a person a problem that I have, instead of trying to explain it over the phone, which is kind of difficult to do anyway ... is to go to the "Genius" at the Genius Bar in the Apple store. To do that, you should go here ...

     

    https://www.apple.com/retail/geniusbar/

  • by Walter Brewster,

    Walter Brewster Walter Brewster Oct 4, 2014 2:09 AM in response to sueb1965
    Level 1 (85 points)
    Apple Music
    Oct 4, 2014 2:09 AM in response to sueb1965

    Apple support is, in my experience, exemplary.

    a few examples: -

    1)MacBook Pro returned with an intermittent fault that could not be reproduced on arrival at the store. The laptop was replaced immediately, without question. No mention of investigation or repair.

    2) a few weeks ago I accompanied a friend with an old 4S iPhone to another store. The SIM card tray could not be removed and was well and truly stuck. Once again the phone was simply replaced.

     

    I can't allow a flippant comment such as yours to go by unchallenged as the idea that Apple don't care for their customers is simply absurd. I'm afraid that there are however many commentators on these forums who complain like petulant children simply because they feel like ranting over some non-issue.

     

    Many of us here have tried to assist with concerns. All change with technology will bring its fair share of problems. These are just the nature of the beast.

  • by johnchabin,

    johnchabin johnchabin Oct 6, 2014 7:03 AM in response to Walter Brewster
    Level 1 (0 points)
    Oct 6, 2014 7:03 AM in response to Walter Brewster

    Exemplary isn't the word that comes to mind at the moment.

     

    Brought my iPhone 5 in to the Apple geniuses yesterday (Park Meadows Mall, south of Denver). I know, it was a weekend, so bad move, but I need the phone for work. Besides, it was during the Broncos game, so I thought the line might be shorter. I was wrong.

     

    Phone would not charge when plugged in, and I already checked for dust buildup in the charging port (the problem last time). In fact, the phone wouldn't do anything when plugged in.

     

    Waited on line to get signed up to get on line, wandered the mall until my appointment time, went back at the scheduled time, waited another 1/2 hour, a genius took some information, waited another 20 minutes, then a new genius took my phone in the back, said she looked at the battery (which was ok), and told me my phone has a hardware issue and need to be replaced, out of warranty, for $279. I have two months remaining on my Verizon contract, so no option there. I told her if my gently used iPhone can't last 2 years, I will be looking at other options. The one good suggestion I did receive is that I visit the Verizon kiosk in the mall to see if there is anything they can do regarding my contract.

     

    The Verizon guy had the phone for less than 5 minutes and had it running again (hard reset, both buttons for 10 seconds). I told him he must be a "super-genius."

     

    So now, with our sample size of two, 50% of us don't find Apple support exemplary.

     

    FWIW, when I tried to reply to this thread on my iPad running Safari, the reply button would not work. Now I'm on a PC running Internet Explorer. Also, ever since IOS8, both my iPad and iPhone have been buggy. My iPhone crashed again after my visit to the Apple store, and went into the same black screen mode. I had to recover using the two button/ten second hard reset. I'm not an Apple hater (or a petulant child, for that matter), and I generally like Apple devices, which explains why I have several (iPhones, iPads, Mac Mini Server, etc.), but my trip to the Apple store coupled with trouble with IOS8 will be considered when it's time to upgrade in December.

  • by Star Traveler,

    Star Traveler Star Traveler Oct 6, 2014 7:32 AM in response to johnchabin
    Level 4 (1,612 points)
    Apple TV
    Oct 6, 2014 7:32 AM in response to johnchabin

    Note ... the fact that Verizon did the home button and power button at the same time (something that is repeated here on these forums very many times, everyday) doesn't mean you don't have a hardware issue. I would still followup on that hardware issue and find out what it is.

  • by johnchabin,

    johnchabin johnchabin Oct 6, 2014 8:43 AM in response to Star Traveler
    Level 1 (0 points)
    Oct 6, 2014 8:43 AM in response to Star Traveler

    While I agree it's possible I have a hardware issue, I had none of these issues until the IOS8 update. The flaky behavior in my iPad reinforces my belief that the issue is software related.

     

    My phone became unresponsive while at my son's soccer tournament earlier in the day, and since we were already out, I thought it made the most sense to stop at the Apple store. The kids had fun playing on the iPads while I was waiting.

     

    Since the home/power solution is well known, I would have expected the Apple employee to have tried the same solution. Instead, I was told I was out of warranty and need a new phone.

  • by Star Traveler,

    Star Traveler Star Traveler Oct 6, 2014 8:49 AM in response to johnchabin
    Level 4 (1,612 points)
    Apple TV
    Oct 6, 2014 8:49 AM in response to johnchabin

    It's just that when troubleshooting, you have to eliminate hardware problems first, before diving into software issues. It's just a procedure, even if you don't think you actually have a problem there.

     

    And in regards to the fact that this issue only showed up with iOS 8 ... it's possible that the new iOS does get into hardware that wasn't as apparent with iOS 7, and thus the problem "shows up" now - as a hardware issue.

     

    Also, yes, in regards to the Apple employee knowing how to use the home and power button, but the first step is always "hardware" and you stop there, if you find an issue. So, that's simply a procedure and a "work-flow".

     

    What I would do, if you wanted to check it out, and I would do this if I had this same problem, is to go back to the Apple Store, right now, since you got some resolution with the power and home button ... and have them do another hardware check to see if they come up with a hardware issue again. Again, if I had this same problem as you describe, this is exactly what I would be doing.

  • by johnchabin,

    johnchabin johnchabin Oct 6, 2014 8:52 AM in response to Star Traveler
    Level 1 (0 points)
    Oct 6, 2014 8:52 AM in response to Star Traveler

    "go back to the Apple Store, right now, since you got some resolution with the power and home button ... and have them do another hardware check"

     

    Good advice - thanks for your help. I'll keep you posted.

  • by Walter Brewster,

    Walter Brewster Walter Brewster Oct 6, 2014 9:07 AM in response to johnchabin
    Level 1 (85 points)
    Apple Music
    Oct 6, 2014 9:07 AM in response to johnchabin

    I have read your posts and Star Traveler's responses. I hope you get some clarification on your return visit. I am in the UK so maybe my experiences with Apple outlets has been different as a result. I have only needed to visit a store with serious issue twice. On those occasions I have booked in advance to avoid a wait.

     

    I have had negative experiences with Apple resellers here and have to say that if I had needed to go back to them again I would probably no longer have purchased Apple products. I can therefore understand your frustration.

     

    Please let us know how it works out.

  • by The Opera Ghost,

    The Opera Ghost The Opera Ghost Oct 11, 2014 6:47 PM in response to Walter Brewster
    Level 1 (0 points)
    Oct 11, 2014 6:47 PM in response to Walter Brewster

    If Apple releases an update for a device, then it shouldn't cripple that hardware.

     

    And it's not true that older hardware must run poorly with a newer OS. I'm dual-booting Windows 8.1 and Windows 10 on seven-year-old hardware, and both run beautifully.

     

    Apple needs to fulfill their commitment to their customers.

  • by tryingtofigureitout1,

    tryingtofigureitout1 tryingtofigureitout1 Oct 12, 2014 8:54 PM in response to The Opera Ghost
    Level 1 (4 points)
    Desktops
    Oct 12, 2014 8:54 PM in response to The Opera Ghost

    Seems most of the people I have spoken to with an iPad 2 are struggling, unless they heeded advice not to update.  I have not gone to the rather extreme step of wiping my iPad clean and hoping everything is backed up on my macbook, because I keep thinking and hoping Apple will fix this issue with an update.  So far I am waiting in vain.  Here are my major issues:

      1) the screen freezes, and I have to close applications, or reboot, or even turn the machine on and off, now weveral times a day

      2) Freezes often happen in switching email accounts in the mail app

      3) apps refuse to respond to swipe or hand gestures to close

     

    and other stubbornnesses.

     

    I did activate the "reduce motion" as others described, and that helped, but not enough.

     

    This feels like the PC world of the mid 1990s, not the Apple I switched to in order to avoid repeated glitches, losing work, etc.  Apple, where are you with this?  Your iPad team should not have let this one out without better testing.  I expect better, and so, I am afraid, will the market. This update was cumbersome, with very little upside. 

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