Slow Macbook Pro with frequent spinning rainbow wheel!

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Level 1

0 points

Slow Macbook Pro with frequent spinning rainbow wheel!

My Macbook Pro suddenly is very slow especially when using Google Chrome. I usually get the spinning rainbow wheel for most tasks and on chrome it often says "waiting on cache" or "waiting on app cache". I don't think it's just chrome because I have had problems with other applications as well. I've tried repairing disk permissions multiple times as well as deleting browsing history and nothing has solved the problem so far. I had a similar problem earlier in the year when I had to go to a store to get theBRACKET,HDD,FRONT,WITHIR/SLEEP/HDCABLE fixed. Any tips or suggestions would help! Don't really want to have to go back to a store to get this fixed again. etrecheck is below

EtreCheck version: 1.9.15 (52)

Report generated September 18, 2014 10:54:44 PM EDT

Hardware Information: ?

MacBook Pro (13-inch, Mid 2012) (Verified)

MacBook Pro - model: MacBookPro9,2

1 2.5 GHz Intel Core i5 CPU: 2 cores

4 GB RAM

Video Information: ?

Intel HD Graphics 4000 - VRAM: 512 MB

Color LCD 1280 x 800

System Software: ?

OS X 10.8.5 (12F45) - Uptime: 0 days 4:57:11

Disk Information: ?

APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)

S.M.A.R.T. Status: Verified

disk0s1 (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) / [Startup]: 499.25 GB (472.13 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB

MATSHITADVD-R UJ-8A8

USB Information: ?

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. FaceTime HD Camera (Built-in)

Thunderbolt Information: ?

Apple Inc. thunderbolt_bus

Gatekeeper: ?

Mac App Store and identified developers

Problem System Launch Daemons: ?

[failed] com.apple.coresymbolicationd.plist

Problem System Launch Agents: ?

[failed] com.apple.accountsd.plist

[failed] com.apple.coreservices.appleid.authentication.plist

Launch Daemons: ?

[failed] com.adobe.fpsaud.plist Support

[running] com.fitbit.galileod.plist Support

[loaded] com.microsoft.office.licensing.helper.plist Support

[loaded] com.prosofteng.DriveGenius.locum.plist Support

User Launch Agents: ?

[loaded] com.google.keystone.agent.plist Support

[running] com.prosofteng.DGMonitor.plist Support

[running] com.spotify.webhelper.plist Support

User Login Items: ?

Spotify

Fitbit Connect Menubar Helper

Google Chrome

Internet Plug-ins: ?

Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support

FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support

Flash Player: Version: 15.0.0.152 - SDK 10.6 Support

QuickTime Plugin: Version: 7.7.1

JavaAppletPlugin: Version: 14.6.0 - SDK 10.8 Check version

SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support

Safari Extensions: ?

Searchme

Amazon Shopping Assistant

Ebay Shopping Assistant

Slick Savings

Audio Plug-ins: ?

AirPlay: Version: 1.7 - SDK 10.8

iSightAudio: Version: 7.7.1 - SDK 10.8

iTunes Plug-ins: ?

Quartz Composer Visualizer: Version: 1.4 - SDK 10.8

3rd Party Preference Panes: ?

Flash Player Support

Time Machine: ?

Time Machine not configured!

Top Processes by CPU: ?

17% mds

5% Google Chrome

2% Google Chrome Helper EH

1% WindowServer

0% ps

Top Processes by Memory: ?

209 MB Google Chrome Helper EH

160 MB Google Chrome

89 MB Google Chrome Helper

63 MB mds

57 MB Dock

Virtual Memory Information: ?

301 MB Free RAM

1.87 GB Active RAM

640 MB Inactive RAM

1.21 GB Wired RAM

2.95 GB Page-ins

52 KB Page-outs

MacBook Pro (13-inch Mid 2012)

Posted on Sep 21, 2014 9:08 AM

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Answer 1

OGELTHORPE

Level 9

57,329 points

Sep 21, 2014 12:28 PM in response to paoloac

Google Chrome has compatibility issues with OSX (check these forums). I would delete it and all its parts.

Try a Safe boot and see if there is any difference in the operation of the MBP:

http://support.apple.com/kb/HT1564

Ciao.

Reply

Answer 2

Linc Davis

Level 10

209,739 points

Sep 21, 2014 2:00 PM in response to paoloac

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

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