HT201263: If you can't update or restore your iPhone, iPad, or iPod touch

Learn about If you can't update or restore your iPhone, iPad, or iPod touch
ashMiscer
Level 1 (0 points)

Q: Help!

I was updating my iOS when I got an error message, and phone went on recovery mode. I exited the mode using recBoot hoping it will start up normally, now I just see the apple logo when I press power up. Not even itunes is detecting it now.

iPhone 5s, iOS 7.1.2

Posted on Sep 21, 2014 10:53 AM

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ashMiscer

Q: Help!

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  • Helpful answers

  • by Nazamb,

    Nazamb Nazamb Sep 22, 2014 3:19 AM in response to ashMiscer
    Level 1 (0 points)
    Sep 22, 2014 3:19 AM in response to ashMiscer

    Put your iPhone in DFU mode and restore with iTunes:

     

    1. Connect your iPhone to your computer.
    2. Turn iPhone off.
    3. Hold power and home together for 10 seconds (exactly).
    4. Release power but keep holding home until the computers beeps (observed on a PC) as a USB device is recognized.
    5. A few seconds later iTunes should detect your iPhone.
    6. If the Restore Logo is present on the screen, you are in Recovery Mode, not DFU.