apple_girl
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Q: Wifi issue with iphone 6

I can't connect to wifi at home with my new iphone 6.

I can connect to wifi at apple store and several other coffee shop.

I am using the latest Apple Airport Time Capsule at home as my router.

 

I'm able to get wifi signal and iphone 6 indicated that it can connect to my wifi network, however, I'm not able to go to any website.

I'm able to connect to the home wifi using my iPad and Macbook and iPhone 5.

 

Does anyone experience the same issue???

 

I've tried to change reboot my router and reset network setting on my iPhone 6. No luck so far

 

Let me know any suggestions.

Posted on Sep 21, 2014 10:56 AM

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apple_girl

Q: Wifi issue with iphone 6

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  • by apple_girl,

    apple_girl apple_girl Oct 2, 2014 8:05 PM in response to apple_girl
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    Oct 2, 2014 8:05 PM in response to apple_girl

    update : Issue resolved!

    I called Apple Support and they suggested changing my router setup.

    I have comcast cable modem/router connected to Apple time capsule. The cable modem is assigning IP address for my network. We changed the setup to have Apple time capsule assigning ip address and that resolved the issue.

    Steps:

    1. open time capsule through airport utility and go to network tab. Mine was setup to bridge (off). This means time capsule is acting as pass through in my home network

    2. change time capsule network setting to DHCP and NAT. change the ip range to 10.0.1.10 to 20

    3. After that open time capsule again in airport utilitY. The status will be yellow. Click on double NAT and indicate 'Yes'.This is to indicate that it is okay to have dual network ( Cable modem and time capsule both assigIng IP address)

     

    This setup resolved the iphone 6 network issue for me.

    It still doesn't explain why iphone 6 is the only one that has this issue on my home network though.

     

    Hope per that helps