My ipod is disabled and says to connect to itunes but it wont connect to my computer of itunes what do i do??

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skyman2003 Author

Level 1

0 points

My ipod is disabled and says to connect to itunes but it wont connect to my computer of itunes what do i do??

My daughter got locked out of her ipod touch 4th generation. It now says ipod disabled, connect to itunes. I have plugged it into my computer and to I tunes and It doesn't connect to either. I have plugged in my sons ipod using the same cord and his connects with itunes so I know its not the cord or usb ports on my laptop. I have tried holding the home button and power button until it shows a cord and the itunes icon and say connect to itunes and I still get nothing... Please help!!!

iPod touch (4th generation)

Posted on Sep 21, 2014 12:32 PM

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Answer 1

lllaass

Level 10

210,411 points

Sep 21, 2014 12:40 PM in response to skyman2003

Disabled

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.

iOS: Forgot passcode or device disabled

If recovery mode does not work try DFU mode.

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

For how to restore:

iTunes: Restoring iOS software

To restore from backup see:

iOS: Back up and restore your iOS device with iCloud or iTunes

If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.

You can redownload most iTunes purchases by:

Downloading past purchases from the App Store, iBookstore, and iTunes Store

If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

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