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Helpful answers
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Sep 23, 2014 11:23 AM in response to liza_2502by alex_h1,Hello liza_2502,
Thanks for using Apple Support Communities.
To troubleshoot this issue where you have no image on the display please follow the steps in the article below. Please note that even though the instructions state it is for an iPhone, the same steps apply to your iPad.
Display has no backlight or dark screen
- Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
- Try turning iPhone off and then on again.
- While connected to the iPhone charger, try to reset the iPhone.
- If the low-battery screen appears, charge the iPhone.

iPhone: Hardware troubleshooting
Take care,
Alex H.a
