Managed to (sort of) resolve this with Apple Support: It's a good idea to make a local backup of all devices that use the child account and make sure all services (iTunes, Appstore, Facetime, iCloud, Find iPhone) on all devices are logged out. Support staff really can't change DOB or any other user data, even if there hase been an obvious mistake. I can understand that for privacy and security reasons. They can (and will, just persist) delete the account entirely (which takes them, no kidding, more than 15 minutes of valuable support time in which lots of verification and disclaiming has to be confirmed, haha) Deleting the account removes it from your family and disables all services (iTunes, Appstore, Facetime, iCloud) for this account. The account id (someone@icloud.com) can never be re-used; Probably there will be some issues with previously purchased content. My kid had none (only free stuff) so no problem here. You can now use your own account (card verfification required) to create a new child account (with a different someone@icloud.com id), and add it to your family. Log your kid back in to Facetime, iCloud, iTunes, Appstore on all devices and all appears to be back to normal. Another workaround would be to create a new (never again to be used) adult Apple ID for yourself, invite your kid to your 'new family' which removes it from your real family. Then, create a fresh Apple ID for your kid (with correct DOB!!) and add it to your real family. Don't ever look at your fake Apple ID again, it shouldn't bother you.…