Nelvan

Q: Ios 8 problem

since i upgrade my iphone 5s to ios 8, my iphone get a very slow internet speed its slower than when i using ios 7..

and shazam feature on siri didnt work for me..

 

how can i fix this?

 

thank you, and sorry for my bad english

iPhone 5s, iOS 8

Posted on Sep 21, 2014 2:32 PM

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Q: Ios 8 problem

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  • by sterling r,

    sterling r sterling r Sep 23, 2014 1:07 PM in response to Nelvan
    Community Specialists
    Sep 23, 2014 1:07 PM in response to Nelvan

    Hey there Nelvan,

     

    It sounds like you are experiencing slower than normal Wi-Fi speeds after updating to iOS 8. I recommend the troubleshooting steps from the following article to help you get that issue resolved:

     

     

    1. Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your Wi-Fi setting is dimmed, follow these steps.
    2. Restart your iOS device.
    3. Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
    4. Tap  and Forget this Network.
    5. Try to connect to your desired Wi-Fi network. 
      Note: You may need to enter your Wi-Fi password again if your network requires one.
    6. Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
    7. Update your device to the latest version of software.
    8. Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
    1. Reset network settings by tapping Settings > General > Reset > Reset Network SettingsNote: This will reset all network settings including
      • previously connected Wi-Fi networks and passwords
      • recently used Bluetooth accessories
      • VPN and APN settings

     

    Thank you for using Apple Support Communities.

    Cheers,

    Sterling