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All replies
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Helpful answers
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Sep 28, 2014 10:08 AM in response to kscableguyby Gohsef,I'm getting the exact same issue on my iPhone 6 (4.7") 128GB running iOS 8.0. Screen often in the wrong orientation after unlocking - usually turning it 90degrees and back again fixes it temporarily. During the time the orientation is wrong, the on-screen items also don't really work properly. I've read iOS 8.0.2 doesn't fix this issue, but will try updating to it tonight anyways.
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Sep 28, 2014 11:06 AM in response to kscableguyby timdgsr,I have noticed strange screen orientation after unlocking as well. (Iphone 6, 64gb)
I'll have the phone upright, but when I unlock it, the phone will be 90degrees off. Sometimes this is fixed by turning the phone, other times I have to leave the app that it's in.
However, I'm only noticing this issue when I have an app with a keyboard pulled up, like messages or an IM app.
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Sep 28, 2014 11:30 AM in response to kscableguyby Chloe and Hannah's Mum,HI I'm having same issue with my iPhone 6 64gb orientation sticking in landscape when I go to texts/iMessage. A text or an iMessage is received and I use touchscreen to open my phone and I find the screen is in landscape mode. I have to press home button and then go back to messages for the orientation to go back to portrait. I'm hoping Apple can do a fix as it's frustrating. Otherwise love the iPhone 6.
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Sep 28, 2014 11:34 AM in response to kscableguyby rayrivera_pr,I Have the same issue with my iPhone 6 plus...sometimes it doesnt rotate at all and it even freeze the screen and I cant use it
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Sep 28, 2014 1:03 PM in response to rayrivera_prby seanswee,I've been having the same issue as well. Called into Apple support. They say it's not in their 'recurring issue database' but recommend anyone who's seeing the problem consistently to call in.
Since I've performed a hard reset of the 6 Plus, I haven't had the issue recur (yet). The AppleCare representative gave me a case number and asked that, if I see it again, to call in under that case number and let Apple know. That way they'll be better able to track the issue. I'd suggest you all do the same. The better they're able to track the issue, the more likely we'll see a proper fix for it. The rep wasn't sure if it would be a software or hardware issue, or some combination of the two.
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Sep 28, 2014 1:11 PM in response to kscableguyby emtjoseph,Same problem. It's ios8. Not hardware issues. Easiest fix until they patch it, close out of all open apps in multitask and reopen the app. orientation should return to normal.
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Sep 28, 2014 1:12 PM in response to nikoslby Jason iPhone 6+,Nikos tried everything but this 1000% will fix it! Nothing wrong with your iPhone , RESET ALL SETTINGS IN THE SETTINGS MENU
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Sep 28, 2014 1:15 PM in response to jchan0907by Jason iPhone 6+,Sorry to hear this! After all forum checks nothing worked I finally figured it out! This will 1000% worked!! RESET ALL SETTINGS!
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Sep 28, 2014 1:19 PM in response to kscableguyby JPvano,Yeah having the same problem with 6 plus, I've corrected it by rebooting. Still, Apple needs to address this glitch
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Sep 28, 2014 2:39 PM in response to JPvanoby Jason iPhone 6+,Rebooting or hard resests did nothing as I say RESET ALL SETTINGS DID! yes an issue that definitely needs addressing
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Sep 28, 2014 2:41 PM in response to Jason iPhone 6+by emtjoseph,I Reset all settings. Have not seen the problem since so far.
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Sep 28, 2014 6:51 PM in response to emtjosephby 15inchretinaUser,I have been having the same issue for days. They told me to reset the phone and delete everything and install every app from app store. They told me not to restore my phone from the backup from my previous iPhone 5. I did exactly as told and I still have this issue. If you put the phone on landscape mode, it will get stuck like that for a while. I will bring the phone again to Genius bar tomorrow and see what they say. It is very frustrating.
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Sep 29, 2014 3:50 AM in response to kscableguyby everthingios,Same isssue here. ios 8.0.2 iPhone 5s
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Sep 29, 2014 2:42 PM in response to kscableguyby ivluta1,I've been having same issue with iOS8.02 and iP6+. Screen orientation is stuck in landscape or upside down when I go to home screen. Also this happens in iMessage. To correct the issue, I've had to power off and on. I've tried the reset all settings and still experience it. This is an issue with iOS8.0.2 or 8.0. Needs to be fixed.