kscableguy

Q: iPhone 6 Plus Screen Orientation Sticks

I have an iPhone 6 Plus, 64GB. I am having the followign issue:

 

My screen will either get stuck in landscape or upside down. Yes, I said upside down. There are times I will unlock the the phone and when the home screen comes up, everything is upside down, just like an iPad would be when you turn it around. Even when I spin the phone around, trying to get it to turn the screen, it won't rotate the icons. I hit the power button, and unlock it again, but it doesn't always fix it. Last time it was stuck, I had to power the phone off and back  on before it would work right again.

 

I have checked the orientation lock button, and it is not activate.

 

I have checked to see if my screen is regular or zoom and it is set to regular.

 

Anyone else seeing this? I wonder if it is a bug with hardware that controls orientation?

Posted on Sep 21, 2014 7:29 PM

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Q: iPhone 6 Plus Screen Orientation Sticks

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  • by Hedek,

    Hedek Hedek Oct 5, 2014 1:39 PM in response to kscableguy
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    Oct 5, 2014 1:39 PM in response to kscableguy

    Same problem. iPhone 6+ 64GB Silver T-Mobile iOS 8.02. Sometimes the homescreen would be stuck upside down, but Safari or Messages app for example would be fine. If I take a picture from the Messages app, the picture would also be saved flipped vertically (upside down) compared to how it looked like on the screen when I took it.

     

    I tried going twice to the Genius bar, unfortunately I am unable to reproduce it, but it happens at least once per hour. Once the problem was happening as I walked in the store, and the moment I started talking to the Genius it became fine again. Genius did a reset, didn't fix anything.

  • by albertyouwrong,

    albertyouwrong albertyouwrong Oct 5, 2014 6:13 PM in response to Hedek
    Level 1 (0 points)
    Oct 5, 2014 6:13 PM in response to Hedek

    I also have this problem on my 4.7" 64gb for T-Mobile.

     

    When I lock the phone while running Safari or Messaging in landscape, when I unlock it again it's a toss up if it'll be stuck. On top of that, sometimes only half the keyboard shows up like it's zoomed in on whatever half. It's pretty annoying because it happens multiple times a day.

     

    In my experience, one of these actions always unsticks the orientation;

     

    Rotate phone to the opposite landscape view (Going from the home button on the left to home button on the right).

    Lock and unlocking the phone.

    Double tap home button and completely close the app and reopen.

     

    Sometimes a simple rotate will do it, while other times I have to restart the app.

  • by caligomez,

    caligomez caligomez Oct 5, 2014 9:02 PM in response to kscableguy
    Level 1 (0 points)
    Oct 5, 2014 9:02 PM in response to kscableguy

    Same problem here.. Just started happening today, and I've had my 64GB iPhone 6 since launch day. 

     

    THe most annoying part is that when I take landscape videos they get stuck sideways (when looking at them in portrait mode). Therefore, when I shared such video, it appeared to everyone sideways on their iMessages preview.

     

    Very annoying. Most likely a software issue (as the accelerometer seems to be working just fine in other apps)

  • by Heckface,

    Heckface Heckface Oct 5, 2014 11:36 PM in response to kscableguy
    Level 1 (0 points)
    Oct 5, 2014 11:36 PM in response to kscableguy

    Same here with both iPhone 6 and iPad Air after upgrading to iOS 8. Definitely a software issue since my Air never had this issue previous to iOS 8.

  • by rotorbailey,

    rotorbailey rotorbailey Oct 6, 2014 2:32 AM in response to kscableguy
    Level 1 (9 points)
    Oct 6, 2014 2:32 AM in response to kscableguy

    Same issue. iPhone 6+ 128GB. When it happens, the only way to fix is to turn on orientation lock. But then camera still has the incorrect orientation and pictures are all rotated. Very annoying.

  • by berniecmills,

    berniecmills berniecmills Oct 6, 2014 6:16 AM in response to kscableguy
    Level 1 (0 points)
    Oct 6, 2014 6:16 AM in response to kscableguy

    I had a similar problem where the iPhone 6+ would not switch to landscape view on the icons view.

    This might be expected behaviour but is slightly annoying.

     

    I realised when I first switched on the phone it asked me if I wanted Standard or Zoomed view.

    I choose Zoomed as it looked good. (eye are a bit rubbish these days  :-) )

     

    However started to wonder if this was disabling the screen rotation.

    When I switched off Zoom this was fixed.

    To switch off zoom go to: Settings, Display and Brightness.

  • by btaylor2211,

    btaylor2211 btaylor2211 Oct 6, 2014 11:15 AM in response to kscableguy
    Level 1 (0 points)
    Oct 6, 2014 11:15 AM in response to kscableguy

    Easiest way that I've found to fix it for the time being is to just swipe up your toggles and lock the orientation yourself. It will bring your screen right side up rather than turning it off and on.

  • by foxstop,

    foxstop foxstop Oct 6, 2014 4:56 PM in response to btaylor2211
    Level 1 (0 points)
    Oct 6, 2014 4:56 PM in response to btaylor2211

    Same issue here with my iPhone 6+ 128GB. Will stick in a particular orientation and not rotate back.

  • by Ericdoc,

    Ericdoc Ericdoc Oct 6, 2014 7:12 PM in response to kscableguy
    Level 1 (0 points)
    Oct 6, 2014 7:12 PM in response to kscableguy

    I am on anew iphone 6 plus 64gb also with an identical problem. Seems or have something to do with the phone being in sleep or locked mode while in portrait. Once active again the screen is upside down and is unresponsive to positional changes.

  • by stevej11,

    stevej11 stevej11 Oct 7, 2014 1:57 AM in response to not_in_my_name
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    Oct 7, 2014 1:57 AM in response to not_in_my_name

    Thank you, this also seems to work for my 6 Plus. i.e. Calibrating the compass

  • by AkaBrookeO,

    AkaBrookeO AkaBrookeO Oct 7, 2014 3:41 AM in response to Mtd2525
    Level 1 (0 points)
    Oct 7, 2014 3:41 AM in response to Mtd2525

    I Have the 6 plus and this has been bothering me! Thanks for your post! I turned off zoom and the screen rotation now works   

  • by Jooooop,

    Jooooop Jooooop Oct 7, 2014 2:07 PM in response to kscableguy
    Level 1 (0 points)
    Oct 7, 2014 2:07 PM in response to kscableguy

    I had the same issue and Apple just walked me through a fix.  Go to Settings>General>Accessibility and go into the "Zoom" menu.  If "Follow Focus" is turned on turn it OFF.

  • by mterranova,

    mterranova mterranova Oct 7, 2014 2:15 PM in response to Jooooop
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    Oct 7, 2014 2:15 PM in response to Jooooop

      if you are not in zoom mode?

  • by Jooooop,

    Jooooop Jooooop Oct 7, 2014 2:21 PM in response to mterranova
    Level 1 (0 points)
    Oct 7, 2014 2:21 PM in response to mterranova

    I was in "Standard" mode so that may be a factor as well.

  • by mterranova,

    mterranova mterranova Oct 7, 2014 2:30 PM in response to Jooooop
    Level 1 (0 points)
    Oct 7, 2014 2:30 PM in response to Jooooop

    Okay great, I am in standard as well, zoom off but made the change, hopefully helps thank u.  I actually reset phone to factory and rebuilt instead of restoring from backup, thought that may have had something to do with it since backup was from iphone5 ios7

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