mannyvel

Q: Occasionally iPhone 6 won't rotate

Hi Everyone,

 

Every once in a while, my iPhone 6 refuses to rotate the screen. Usually it's after capturing or viewing a slomo movie, though I haven't been able to reproduce it.

 

Symptoms: the iPhone refuses to rotate the display in Photos/Safari/etc; it's stuck in one orientation or another.

 

Toggling orientation lock makes no difference. The only thing that fixes it is a restart.

 

Has anyone else seen this?

iPhone 6, iOS 8, 64gb, verizon.

Posted on Sep 21, 2014 7:56 PM

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Q: Occasionally iPhone 6 won't rotate

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  • by Priscilla Greene,

    Priscilla Greene Priscilla Greene Oct 11, 2014 7:42 AM in response to rerate
    Level 1 (73 points)
    Mac OS X
    Oct 11, 2014 7:42 AM in response to rerate

    Yes, same problem here, and I have updated to 8.0.2 (iPhone 6).  Very flaky - happens in some but not all apps simultaneously, like Photos is locked but Mail is not.   I have not found a workaround, using Control Center Portrait Lock on/off does not jog it out of its confused state.

     

    Sort of relieved to see it isn't just happening to me.  Hopefully Apple will fix the bug soon, it's particularly annoying when it happens in Photo and YouTube

  • by adotjdot,

    adotjdot adotjdot Oct 11, 2014 9:42 AM in response to Priscilla Greene
    Level 1 (5 points)
    Oct 11, 2014 9:42 AM in response to Priscilla Greene

    ssame exact issues.  it really screwed up all my videos I took at ACL last weekend

  • by nmdesigns,

    nmdesigns nmdesigns Oct 11, 2014 2:15 PM in response to DTIS
    Level 1 (0 points)
    Oct 11, 2014 2:15 PM in response to DTIS

    actually the guy iguy is telling you the truth. It actually does not do landscape mode. Certain apps will rotate, they always have, on every iPhone, but the iphone 6 plus is the only phone that will actually do landscape home on the springboard and actually do landscape view in the apps ( the way an iPad does ) The regular 6 will not

  • by DTIS,

    DTIS DTIS Oct 12, 2014 2:51 PM in response to nmdesigns
    Level 1 (9 points)
    Mac OS X
    Oct 12, 2014 2:51 PM in response to nmdesigns

    No, maybe you did not understand my post. The guy was not telling me the truth. I've had my iPhone 6 (Verizon/128GB/v8.02) for a couple of weeks now and haven't had the first problem rotating pics.

  • by erik A,

    erik A erik A Oct 14, 2014 4:08 AM in response to mannyvel
    Level 1 (10 points)
    Oct 14, 2014 4:08 AM in response to mannyvel

    Had my iPhone 6 64GB for less than a day and having the same non-rotation issues.

    Why is this iOS 8 so buggy still?

  • by neocruz,

    neocruz neocruz Oct 16, 2014 9:28 AM in response to mannyvel
    Level 1 (0 points)
    Oct 16, 2014 9:28 AM in response to mannyvel

    While attempting to take a Landscape photo, the only way I've been able to 'make Landscape work' on my 128GB iPhone 6 is, after turning the phone sideways, cycle through Video, Photo, Square, Pano, then back to Photo again and Landscape finally takes effect.  They need to fix this!!  Steve, we miss your attention to detail.  You would have NEVER allowed this to be released!

  • by brianmcgui,

    brianmcgui brianmcgui Oct 18, 2014 11:04 AM in response to mannyvel
    Level 1 (0 points)
    Oct 18, 2014 11:04 AM in response to mannyvel

    Im going to add my voice, I just purchased an IPhone 6 plus on october 10th i have since had problems with screen rotation.

     

    I unlock my screen as normal and the screen is usually upside down, no matter if I shake the phone, lock and unlock the phone the screen stays upside down...

     

    i have stopped a few a few apps working to get it to rotate but now even when all apps are closed it stays upside down...

     

    Whats going on Apple please resolve asp

  • by Richinmurrayhill,

    Richinmurrayhill Richinmurrayhill Oct 18, 2014 12:57 PM in response to brianmcgui
    Level 1 (0 points)
    Oct 18, 2014 12:57 PM in response to brianmcgui

    Same problem as others.  Phone refuses to rotate.  Also, pics are sometimes captured upside down.  Went to Apple today and was simply told that bugs should be expected on new products.  So frustrated.  I am on my way to look at the Samsung S4.  I am sick of Apple hiding behind flaws and lagging innovation. 

  • by Syed Zain,

    Syed Zain Syed Zain Oct 18, 2014 4:34 PM in response to mannyvel
    Level 1 (0 points)
    iTunes
    Oct 18, 2014 4:34 PM in response to mannyvel

    I have got the same problem with my iPhone 6, 64GB

  • by md9196,

    md9196 md9196 Oct 18, 2014 9:27 PM in response to mannyvel
    Level 1 (0 points)
    Oct 18, 2014 9:27 PM in response to mannyvel

    I am having the same problem with my new iPhone 6 from Verizon.  Okay usually the screen get stuck in portrait mode and refuse to go back to landscape if I rotate it.  I have to do a complete restart in order to fix this. I am sure it is a bug which needs to be fixed with the next update. I did leave a feedback through Apple for this product and hopefully many in this thread will do the same.  Hopefully they will resolve this issue as soon as possible.  I left feedback at this site and hopefully everyone here will do the same.  http://www.apple.com/feedback

  • by machei,

    machei machei Oct 18, 2014 10:13 PM in response to Richinmurrayhill
    Level 1 (0 points)
    Oct 18, 2014 10:13 PM in response to Richinmurrayhill

    To be fair, it is still early, and they will hammer out the bugs. Every software release has bugs, and it doesn't matter who releases it. I promise you, Android has as many and more, and add to that the problems that arise from trying to get software to run on hardware that wasn't designed by the same people. You can go for the S4, but you'll likely discover what *real* flaws look like.

     

    That said, I'm in agreement that this is a frustrating bug. Fingers crossed Monday's update will correct it.

  • by Vahidfromny,

    Vahidfromny Vahidfromny Oct 18, 2014 11:07 PM in response to mannyvel
    Level 1 (10 points)
    Oct 18, 2014 11:07 PM in response to mannyvel

    many of us have this problem...i think its software bug

  • by AllannD,

    AllannD AllannD Oct 19, 2014 12:02 AM in response to mannyvel
    Level 1 (0 points)
    Oct 19, 2014 12:02 AM in response to mannyvel

    I started having this problem on my 5s right after upgrading to IOS 8. Am running 8.02 and problem persists. Sporadic and not repeatable. I know if I take it to an Apple store it won't reproduce the problem.

  • by ih8Apple1,

    ih8Apple1 ih8Apple1 Oct 19, 2014 12:52 AM in response to mannyvel
    Level 1 (0 points)
    Oct 19, 2014 12:52 AM in response to mannyvel

    I Have iphon6 for two weeks....now I'm getting the same problem. I was at a party today showing a girl how to use pano on the camera. After I did a shot I opened the pic and it would not rotate to landscape. I felt like an idiot....and thought I did something wrong!

    So I as the evening went on I took a few photos. When I got home I was flipping through them and there were 3 or 4 that were upside down. I know how to take photos...I've had every iPhone to date, except for the 6plus. When the **** is Apple going to fix this???

  • by Smoky Valley Tech,

    Smoky Valley Tech Smoky Valley Tech Oct 20, 2014 6:07 AM in response to Vahidfromny
    Level 1 (0 points)
    Oct 20, 2014 6:07 AM in response to Vahidfromny

    I made a post on here a few weeks ago, and saw a reference to a potential fix.  Try launching your Compass application and if/when the calibration wheel comes up, slowly roll the ball around to fill in the circle's edge.  I'm guessing the accelerometers are having some trouble getting calibrated in 8.x for some phones.

     

    I've not seen the issue for a couple of weeks (knock on wood), so hopefully it's fixed and that's what did it.  ...and hopefully it will help some of you, too!

     

    Good Luck!

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