I have a brand new macbook pro where the internet connection is very slow. On my old iMac I get more than 10x speed on the same wireless connection. Any idea of what is wrong?
MacBook Pro with Retina display, OS X Mavericks (10.9.5)
Is it transferring large files that are slow, or just surfing the web?
If it is surfing the web, it is possible the DNS server is slow in lookup up domain names which most web sites have dozens of in every page.
Experiment with using an alternate DNS server
System Preferences -> Network -> Advanced -> DNS -> [+] and enter
8.8.8.8 (the Google DNS server)
208.67.222.222 (OpenDNS server)
See if that changes behavior. If it does, then you need to investigate your home router as well as the DNS server provided by your ISP.
Hi and thanks for your answer.
I did try to change the DNS as suggested, but with the same result. I use different surfometers to measure speed, and the strange is that even if I have reset all of routers and modems the problem exists. But both my iMac and my Win laptop are getting 10x speed on the same wireless. This Macbook is under 1 month old, so I am worried that there might be HW even if it s probably sw or user related...
You are entitled to 90 day telephone support from Apple. Try contacting them.
Apple Support contact - Telephone
If you live near an Apple Store, make a Genius Bar appointment to have the computer tested. Supposedly there is no charge for testing. Use 2nd link if not near an Apple Store or aren’t in the US.
Very slow internet on my new macbook pro
