Barry-Winston

Q: iPhone 6 runs hot

Why does my new iPhone 6 run hot when applications is running?

Applications did not run hot on my iPhone 5. (Example: running "Harmony App from Logitech" for remotes)

iPhone 6, iOS 8

Posted on Sep 22, 2014 6:19 AM

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Q: iPhone 6 runs hot

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  • by Barry-Winston,

    Barry-Winston Barry-Winston Sep 30, 2014 10:36 AM in response to Ahmed Muh
    Level 1 (1 points)
    Sep 30, 2014 10:36 AM in response to Ahmed Muh

    I updated to 8.02 and still have the hot issue and some of my apps have gone wacky. INSTEON hub software from iTunes download is one. Can't even name a switch module without crashing. Not a happy camper! Get on it APPLE.

  • by rbrylawski,

    rbrylawski rbrylawski Sep 30, 2014 10:59 AM in response to Barry-Winston
    Level 6 (11,941 points)
    Sep 30, 2014 10:59 AM in response to Barry-Winston

    If you feel your phone is not operating normally, take it to Apple and have it checked out.  I have two iPhone 6 phones and neither runs even remotely warm, regardless of what we're doing with them.

  • by nvjen,

    nvjen nvjen Sep 30, 2014 6:18 PM in response to Barry-Winston
    Level 1 (0 points)
    Sep 30, 2014 6:18 PM in response to Barry-Winston

    I am having the same issue. I haven't noticed it when using apps so much as when I'm on a call that lasts more than a few minutes. About 15 minutes into a call the back of the iPhone gets really hot. It's hard to hold it at that point because of the heat. The high temperature lasts for about 10 minutes and then subsides and the unit cools down quite fast. I wouldn't be concerned but this is something that I hold in my hand, close to my head. Excessive heat is not acceptable IMHO. Hopefully there will be a resolution and/or comment  from Apple on this issue.

  • by phl84,

    phl84 phl84 Oct 3, 2014 1:42 PM in response to Barry-Winston
    Level 1 (0 points)
    Oct 3, 2014 1:42 PM in response to Barry-Winston

    Just got my iPhone 6.  If I talk on the phone for more than 10 minutes, the upper thrid of the phone gets burning hot.  It's too hot to hold against my cheek, so I have to use the speakerphone instead.  I'm using the phone inside where it's not more than 75°, and it's stored in the same environment.  I can (almost) understand that if you're installing lots of apps, it might get warm.  But burning hot just talking on the phone?  I'll go to the Apple Store and ask about it, but I'm seeing lots of people complaining about this, so I can't imagine what they'll be able to do to help. My old iPhone 4S ran warm sometimes, but never burning hot like this!  I'm very disappointed.

    http://www.pinterest.com/pin/create/extension/

  • by z-hane,

    z-hane z-hane Oct 3, 2014 2:50 PM in response to phl84
    Level 1 (0 points)
    Oct 3, 2014 2:50 PM in response to phl84

    are you using t-mobile wifi calling? My wife just got iPhone 6 and she is complaining it is getting hot after about 15 minutes on the phone. I setup wifi calling on her phone as well as on my 5s. I also have the issue even if I am not using the phone at home.

  • by greretig,

    greretig greretig Oct 13, 2014 1:03 PM in response to Barry-Winston
    Level 1 (0 points)
    Oct 13, 2014 1:03 PM in response to Barry-Winston

    My iPhone 6 was getting really hot and my battery was draining really fast (when I was using safari or any random app).

    I could fix the problem by removing completely the app "imonitor for ios8". Even though I didn't activate the widget of this app in notification center it kept draining my battery. I think there is a bug with the new widget feature...

  • by CArmenia83,

    CArmenia83 CArmenia83 Oct 17, 2014 6:30 AM in response to Barry-Winston
    Level 1 (4 points)
    Oct 17, 2014 6:30 AM in response to Barry-Winston

    I was experiencing the same thing. Getting unusually hot in the upper right of the screen (right where the A8 chip is located), as well as back and right side. My battery usage stats always have Facebook at the top of the list with 20-30% of the usage so I deleted the app. Immediately, the phone started to cool down which leads me to believe there is some reason the fb app is hanging up the processor in the background. I'm using a 4.7" iPhone 6 running 8.0.2, with background app refresh turned off and Facebook Location services set to 'only while using app.'  Try deleting fb and post your results. If it works, send feedback to fb devs So hopefully we can get this fixed. Good luck.

  • by Jac_surf,

    Jac_surf Jac_surf Oct 30, 2014 8:20 AM in response to Barry-Winston
    Level 1 (0 points)
    Oct 30, 2014 8:20 AM in response to Barry-Winston

    I had the same issue, until I turned off iCloud, it's all fixed now and running cool.

  • by axel.krieger,

    axel.krieger axel.krieger Nov 16, 2014 10:34 PM in response to nvjen
    Level 1 (0 points)
    Nov 16, 2014 10:34 PM in response to nvjen

    It`s being even worse...

     

    I`m just sitting in the train listening to some music with my iPhone 6 (iOS 8.1)... nothing else...

     

    After arriving at my office after 1h traveling, I realize this device being VERY hot... additionally, it lost 40% battery capacity.. I left with 100% 1h before...

    That`s really unacceptable IMHO...

     

    Now I`m testing it... it`s "funny"...i`m running it in flight mode, disabled anything that might need battery (did that some days before), device in standby mode... but it looses capacity.. fascinating... I guess I need to consult the Apple Store...

     

    Any suggestions so far?

     

    Thx

    Axel

  • by Jac_surf,

    Jac_surf Jac_surf Nov 16, 2014 10:52 PM in response to axel.krieger
    Level 1 (0 points)
    Nov 16, 2014 10:52 PM in response to axel.krieger

    Hey Axel, I had the same issue, until I turned off iCloud, I would be really interested to see if that works for you too.

  • by axel.krieger,

    axel.krieger axel.krieger Nov 16, 2014 11:39 PM in response to Jac_surf
    Level 1 (0 points)
    Nov 16, 2014 11:39 PM in response to Jac_surf

    Oh ok, thank you for your comment!!

     

    But I`m using iCloud for synchronization of my calendars, contacts and notices... I would really miss that.. but I`ll test it for the same travel tomorrow... we`ll see if battery behavior changes...

     

    I rather guess it`s a hardware error... I opened a case with Apple Support, they will call me tomorrow... I`m curious about their solution...

    I will report the result here again - thanks so far!

  • by Technology777,

    Technology777 Technology777 Nov 25, 2014 2:14 PM in response to Barry-Winston
    Level 1 (13 points)
    iPhone
    Nov 25, 2014 2:14 PM in response to Barry-Winston

    I'm the same problem but it gets worse and worse everyday. It goes to about 115 degrees Fahrenheit. I will go to the Apple Store to get a replacement and see if i can get the 6 plus because the iPhone 6 is a little small for my hands. And I'm 13!

  • by rbrylawski,

    rbrylawski rbrylawski Nov 25, 2014 3:15 PM in response to Technology777
    Level 6 (11,941 points)
    Nov 25, 2014 3:15 PM in response to Technology777

    Technology777 wrote:

     

    I'm the same problem but it gets worse and worse everyday. It goes to about 115 degrees Fahrenheit. I will go to the Apple Store to get a replacement and see if i can get the 6 plus because the iPhone 6 is a little small for my hands. And I'm 13!

    You must have pretty large hands? 

     

    Unless you are within the 14 day return window, I wouldn't hold much hope for a replacement with a 6+.  If you are within the first 14 days, you can return the phone and apply it to the a 6+, but that only applies during the first 14 days of ownership.  Otherwise, they'll replace your phone with the same model you currently have.

  • by murkanna,

    murkanna murkanna Dec 3, 2014 6:33 AM in response to rbrylawski
    Level 1 (0 points)
    Dec 3, 2014 6:33 AM in response to rbrylawski

    For me, when am in a call for long say 15mts or more, the phone gets over heated and call gets disconnected with no further operation for atleast 5minutes.  Not sure whats the issue with heat and disconnect of the call.

     

    My iPhone4 was too cool phone, may be the slim part is creating the issue of parts dissipating the heat to the outer surface.  Unfortunately its our hand or cheek which gets the heat !

     

    May be someone from apple tell us clearly on whats the issue?

     

    Thanks

    Murali K

  • by rbrylawski,

    rbrylawski rbrylawski Dec 3, 2014 6:45 AM in response to murkanna
    Level 6 (11,941 points)
    Dec 3, 2014 6:45 AM in response to murkanna

    murkanna wrote:

     

    For me, when am in a call for long say 15mts or more, the phone gets over heated and call gets disconnected with no further operation for atleast 5minutes.  Not sure whats the issue with heat and disconnect of the call.

     

    My iPhone4 was too cool phone, may be the slim part is creating the issue of parts dissipating the heat to the outer surface.  Unfortunately its our hand or cheek which gets the heat !

     

    May be someone from apple tell us clearly on whats the issue?

     

    Thanks

    Murali K

    No one from Apple will respond as this is a user to user forum, hosted by Apple.  It's not normal for your phone to overheat and disconnect a call after 15 minutes.  Both iPhone 6's in my house are cool as a cucumber.  You should schedule an appointment at the Genius Bar at your Apple Store and have the phone evaluated.  If it is found to be defective, it will be replaced.

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