thenice
Level 1 (0 points)

Q: IOS8 help,

i'm having problems since i have updated to ios 8 which wifi and the Internet being very slow nothing seems to be working as it should i have an iphone 4s when are these problems going to be solved.

Posted on Sep 22, 2014 6:07 AM

Close
thenice

Q: IOS8 help,

  • All replies
  • Helpful answers

  • by sterling r,

    sterling r sterling r Sep 24, 2014 6:26 AM in response to thenice
    Community Specialists
    Sep 24, 2014 6:26 AM in response to thenice

    Hey there  thenice,

     

    It sounds like your Wi-Fi is slower than expected after updating to iOS 8. I recommend the troubleshooting steps from the following article to help you get that issue resolved:

     

     

    1. Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your Wi-Fi setting is dimmed, follow these steps.
    2. Restart your iOS device.
    3. Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
    4. Tap  and Forget this Network.
    5. Try to connect to your desired Wi-Fi network. 
      Note: You may need to enter your Wi-Fi password again if your network requires one.
    6. Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
    7. Update your device to the latest version of software.
    8. Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
    1. Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including
      • previously connected Wi-Fi networks and passwords
      • recently used Bluetooth accessories
      • VPN and APN settings

     

    Thank you for using Apple Support Communities.

    Take care,

    Sterling