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luis mfromzapopan
Level 1 (0 points)

Q: Icloud backup does not completed after install IOS 8

I recently installed iOS 8 on my iPhone 5s (32 GB). Prior to the install, I had just enough storage to backup on iCloud. However, after the install, it is saying "[a]n additional 3.1 GB of storage is required. This is puzzling because under Manage Storage it says that I have 4.3 GB worth of backups (3.6 for iPhone and 731 MB for iPad), which is within the 5 GB of free storage. In addition when I try to Backup my Iphone several times show me that the Backup is not completed and the last back up was before install IOS 8(17 Sept)

it is probably something to do with the iOS 8 update. This could be the case, although I downloaded and installed iOS 8 via Iphone wireless update, so nothing (I'm guessing?) should have been downloaded onto the phone.

 

Any help would be appreciated.

iPhone 5s, iOS 8

Posted on Sep 22, 2014 7:50 AM

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luis mfromzapopan

Q: Icloud backup does not completed after install IOS 8

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  • Helpful answers

  • by SCMacBook,Helpful

    SCMacBook SCMacBook Oct 2, 2014 10:33 PM in response to luis mfromzapopan
    Level 1 (9 points)
    Mac OS X
    Oct 2, 2014 10:33 PM in response to luis mfromzapopan

    I am having this problem too and I saw on another board that it is because it is keeping the copy from ios7 instead of replacing it w/the new one and that the solution is to delete the old backup. I have not verified that this is the correct answer yet as I do not know how to do that, but at least it may get you one step closer.

  • by gail from maine,

    gail from maine gail from maine Oct 2, 2014 10:48 PM in response to luis mfromzapopan
    Level 7 (25,769 points)
    iCloud
    Oct 2, 2014 10:48 PM in response to luis mfromzapopan

    Well, iOS 8 is larger than iOS 7, so it probably is too large to back up to a 5 GB storage allotment. How large does it say your next Backup is? Settings>iCloud>Storage>Manage Storage>your device>Next Backup Size

     

    Cheers,

     

    GB