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Sep 24, 2014 7:03 AM in response to kachinadoll73by bobby_d,Hello kachinadoll73,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning iCloud account issues:
iCloud: Account troubleshootingThank you for contributing to Apple Support Communities.
Cheers,
BobbyD