adelaprida

Q: Iphone 6 is not locating my bluetooth device

phone is not picking up my bluetooth device

iPhone 6, iOS 8

Posted on Sep 22, 2014 7:41 AM

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Q: Iphone 6 is not locating my bluetooth device

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  • by mario49,

    mario49 mario49 Sep 24, 2014 6:57 AM in response to adelaprida
    Community Specialists
    Sep 24, 2014 6:57 AM in response to adelaprida

    Hey adelaprida,

     

    Thanks for the question. After reviewing your post, it sounds like you are having difficulty finding a bluetooth device. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.

     

    iOS: Troubleshooting Bluetooth connections

    Bluetooth disconnects, intermittent connectivity, or unable to find

    • Move your iOS device closer to the Bluetooth accessory.
    • Position your iOS device and Bluetooth accessory in direct line of sight of each other. For example, move the Bluetooth accessory and iOS device to the same side of your body.
    • Remove any case, stand, or other accessories from your iOS device and see if performance improves.
    • Check for sources of potential interference and move both the iOS device and the Bluetooth accessory away from other electronic devices.
    • Reset network settings by tapping Settings > General > Reset > Reset Network Settings.

     

    Thanks for using Apple Support Communities.

    Have a nice day,

    Mario