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Q: No incoming message sound when locked - iPhone 6, iOS 8

Hi All...

 

I've been trying to find an answer to this question, but have yet to resolve it.  I have a new iPhone 6 plus.  When a new message is received, the screen wakes up and displays the message info, but there is no associated sound.  I have a sound set for messages in settings, but it doesn't matter what I choose, it still does not make a sound when an iMessage or text message comes in.  The sounds do work when the phone is unlocked.  I do not have Do Not Disturb turned on, the volume switch is turned on and the volume is at the top value.

 

Is this an iOS 8 bug?  I've rebooted several times and I've done a soft reset.

 

Please help!

iPhone 6 Plus, iOS 8

Posted on Sep 22, 2014 8:59 AM

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Q: No incoming message sound when locked - iPhone 6, iOS 8

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