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I run iTunes on Windows 7, over the past few weeks as iTunes boots up all I have is a blank screen (white). I have reinstalled iTunes to no avail. Help please

I run iTunes on Windows 7, over the past few weeks as iTunes boots up all I have is a blank screen (white). I have reinstalled iTunes to no avail. Help please

Posted on Sep 22, 2014 8:46 AM

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1 reply

Sep 24, 2014 7:38 AM in response to mikeacan

Hi Mike,


Welcome to Apple Support Communities.


Take a look at the article below, it describes a similar issue where the iTunes Store displays a blank white screen and provides a resolution for the issue.

iOS: Troubleshooting Wi-Fi networks and connections


If you aren’t seeing the blank white screen in the iTunes Store, try testing with iTunes in Safe Mode and ruling out 3rd-party plug-ins as shown in this article:

iTunes: Troubleshooting issues with third-party iTunes plug-ins


I hope this helps.


-Jason

I run iTunes on Windows 7, over the past few weeks as iTunes boots up all I have is a blank screen (white). I have reinstalled iTunes to no avail. Help please

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