Can't get Family Sharing for iBooks on 5th gen Touch. (I can get apps and music.) I can get books, music, and apps on my iPad. Have checked all the settings and have waited days for a download. (Nothing shows up on purchased--inluding some of the books I purchased myself.)
iPod touch (5th generation), iOS 8
Hello there, Davis.
The following Knowledge Base article offer some great recommendations for when you dont see family's shared content:
If you don't see your family's shared content
http://support.apple.com/kb/TS5449
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
Thanks, but as I mentioned in my earlier post, I've already checked all of the settings mentioned in the link you give.
Thanks for replying, though.
Hello again, Davis.
Thanks for the update on your issue. Due to the nature of your issue you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action to get a more hands-on response.
Cheers,
Pedro
Thanks for the link, Pedro. I've spent much time today with Apple Support chat and then on the phone with one of their senior analysts. Everyone was very helpful, and after much troubleshooting and a complete reset/restore to factory settings, everything on family sharing now works on my Touch. Given the age of my Touch (past warranty and free support), I wouldn't have gone to Support without your having sent me the link. So thanks!
Hello again, Davis.
You're very welcome. I'm glad your visit to Apple Support Communities got you the help you were looking for and a resolution to your issue.
Sincerely,
Pedro.
Family Sharing Problem on iPod Touch
