9137767167

Q: iPad 2, w/iOS 8.0, drops cellular after 1 hr.

I upgraded my iPad2, MC775LL/A, 64GB w/WiFi+3G AT&T, to iOS 8.0 last week and since then I've had a problem with cellular service.  After an hour of nonuse, when I go back to the iPad, I type in my password and then it shows "No Service" in top left corner whereas before the upgrade I never had that issue.  I have to shutdown and restart several times per day to get back to my AT&T service; wireless works fine.

iPad 2, iOS 8, problems with cellular

Posted on Sep 22, 2014 9:14 AM

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Q: iPad 2, w/iOS 8.0, drops cellular after 1 hr.

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  • by mario49,

    mario49 mario49 Sep 24, 2014 7:44 AM in response to 9137767167
    Community Specialists
    Sep 24, 2014 7:44 AM in response to 9137767167

    Hey 9137767167,

     

    Thanks for the question. After reviewing your post, it sounds like you have no service on your iPad. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.

     

    iPhone: Troubleshooting No Service

    1. Toggle airplane mode: Tap Settings > Enable Airplane Mode, wait five seconds, then turn off airplane mode.
    2. Turn your iPhone off, then on again.
    3. Remove the SIM card and verify that it's a valid, carrier-manufactured SIM. Also verify that it isn't damaged, worn, or modified. Then reinsert it.
    4. Check for a carrier-settings update. Connect to a Wi-Fi network. Then tap Settings > General > About. If an update is available, iOS will ask you if you want to install it. If Wi-Fi isn't available, connect your device to iTunes.
    5. Update your iPhone to the latest version of iOS.
    6. Reset network settings by tapping Settings > General > Reset > Reset Network Settings. This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
    7. Restore the iPhone.

     

    Thanks for using Apple Support Communities.

    Have a nice day,

    Mario

  • by 9137767167,

    9137767167 9137767167 Sep 29, 2014 6:25 AM in response to mario49
    Level 1 (0 points)
    Sep 29, 2014 6:25 AM in response to mario49

    I followed your steps very methodically and same result.  After 2 hours of in-activity on iPad, when I came back to it, "No Service" was in top left corner whereas it had shown 4 strength dots like this  ".... AT&T 3G".

     

    I'll next go to the AT&T store to get a new SIM card, perhaps it's bad.

     

    Thanks and will update later.

  • by Diaperman,

    Diaperman Diaperman Oct 7, 2014 2:56 PM in response to mario49
    Level 1 (0 points)
    Oct 7, 2014 2:56 PM in response to mario49

    I have tried theses step.  Only turning the iPad on and off works.  This was not an issue before ios 8.