Q: IPAD2 very slow after IOS 8 upgrade

'Star Traveller' appears to be in the damage limitation game. Ironically, using an iPad 2 to reply to this is really difficult as it doesn't seem to accept delete and retype unless I select all and paste the sentwice I've just written!

JohnMHoyt wrote:

I can give statistics backed by work orders from clients of my IT business.  We have 317 tickets that are in our system since the release of iOS 8.0.0, related to iPads, 204 from different individuals, the remained from the same people - call backs if you will.

 

 

How many since iOS 8.1?

No one here will take much notice of 'statistics' unless they see the evidence, and even then, no one here can help with that issue. That is something you need to take to and argue over with Apple. Send your links, evidence, etc. to Apple  feedback

Pete

Maxipeg wrote:

 

There are over 50 pages in this thread only, and much more elsewhere, and let me do another guess, this is just the tip of the iceberg.

 

 

Perhaps because this is a Troubleshooting Forum and half the posts here are either from the same few posters and many are just irrelevant, 50 pages is nothing. Some threads here on other issue have gone for 100 times that amount, but still not resolved anything.

Try here feedback

Pete

My inbox is full of complaints from people on this forum who have the same problem as I. Apple is doing nothing to persuade me they are acting on it.  How do I stop the emails coming in?

Hello

Unfortunately I have realized (late) this rule of thumbs if you want your Apple Device does not become an old junk snail

1) make the update ONLY for the original release of the iOS instaled in your device when you buy it

2) before update to the new iOS release wait at least one month and ask your friends before

3) you MUST NOT update your Apple device is the hardware is older than 2 years  with respect the iOS release.

Example:

Iphone4 : iOS 4.2.1 (2010).

- It is highly recomended you have updated all iOS4 update and you can update to iOS5 (2012) (but not the first release wait for the update Apple will release usually after some months)

- iOS6 (Sept 2012): DANGER: here  you risk seriously to slow down your iPhone.

- iOS7: FORBIDDEN (my biggest mistake!).

Now let's see this rule on iPAD2

iPAD2 if you bought in the very beginning (2011) you can have iOS4 (iOS4.3 ) or iOS5.  It is acceptable for iPAD2 to upgrade till iOS6. Dangerous iOS7. And now iOS8 (2014) is a suicide in my opinion

The problem is that if you have bought as me Macbook Air in 2012 it is acceptable to migrate to OSX Yosemite and you cannot use some new functions like iCloud Drive available only in iOS8.

But this is normal. If you give more priority to speed and performances than new features you should stay in this way.

Let me say this is the same philosophy for all PC hardware:  never update with  an  OS released at the year N, if your hardware is older than year N-2.

I took the suggestion to set up my iPad 2 as new because it was lagging very badly after installing ios 8.  Since having done that and reinstalling my apps it seems to be running much better.

petermac87 wrote:

 

JohnMHoyt wrote:

I can give statistics backed by work orders from clients of my IT business.  We have 317 tickets that are in our system since the release of iOS 8.0.0, related to iPads, 204 from different individuals, the remained from the same people - call backs if you will.

 

 

How many since iOS 8.1?

 

No one here will take much notice of 'statistics' unless they see the evidence, and even then, no one here can help with that issue. That is something you need to take to and argue over with Apple. Send your links, evidence, etc. to Apple  feedback

 

Pete

Pete, I went through our ticketing system and the majority of the 317 tickets were made during the release of 8.0.2, that seems to the be biggest number, with 122 tickets specifically mentioning "8.0.2".   There were 46 before that which just mention "iOS 8x" and no revision.   The remainder have come after 8.1 was released and all mention that they were upgraded to 8.1.   Out of 317 tickets, there were 410 RELOADS.   77 trips to the Apple store by our techs.

To give you a comparison - In all  of 2014 to date, we only have 890 tickets that involved "iOS". These might be configuring a new iPad/iPhone for a client, or fixing a screen, or whatever a typical client needs....   890 tickets in 11 months. Not that many, but in one month, we have had 317 related to JUST the iOS!

It's not generated much money, because at our business, we do not charge unless our client is 100% satisfied.  Zero are satisfied.  We have wasted a lot of man hours here.

BTW: Other people are taking note, TechnologyTell has a pretty good article that highlights some of this.

Maxipeg wrote:

 

Star Traveler, we can read so you don't have to use CAPITAL LETTERS.

 

WELL ... I think I do ... simply because it's my STYLE ... :-)

Just think of it this way ... if i ever rob a bank and have a note to hand to the teller, they'll be able to profile me and know who it was ... LOL ...

Getting excited and treating people like they were idiots (the capital letters and your "LOL" in one of your responses for example) certainly does not comply with the terms of use in this forum and does not help.

There is a "Report Post" button for those posts that you don't think meet the "Terms of Use" here. I use it and many get deleted because of not following the Terms of Use, but I do so for the more eggregious and blatant of them. On other stuff, I just post and explain the Terms of Use.

Oh, one more thing, I would like to learn about the sources of your numbers (you know, the 99% and 1%). Otherwise I will have to guess that you just made them up. There are over 50 pages in this thread only, and much more elsewhere, and let me do another guess, this is just the tip of the iceberg.

 

You know the issue is barely a "blip on the radar" when you can't even find any significant number of news articles about the problem. I can't find any kind of "press coverage" about any kind of major problem with the installed user base for iOS 8. I've seen a spot article here and there ... but as far as a "real issue" is concerned and a large number of press articles shouting about the "big problem" ... there's NOTHING!

It's hard to gather statistics on NOTHING ... :-) ...

It's like I said above in another post ...

"The number of users who have problems with iOS 8 are so minimally small, they don't even "rate" a percentage of anything in the tech news. As far as the tech news is concerned, overall for the iOS community, these people don't even exist. It's difficult to get percentages from tech news articles when these users "don't even merit any news" ... :-) ..."

Besides, you wouldn't agree to undergo a medical intervention with a doubtful benefit, but a 1% risk of a serious complication that would seriously affect your quality of life, and you would be horrified if the medical community told you that you don't exist for them.

THAT must be the explanation for "Bend-gate" where NINE CUSTOMERS out of the 10 MILLION sold ... reported bending phones ... LOL ... Just look at the press coverage for THAT and compare it to the press coverage for any of the problems stated here .... remember it was NINE CUSTOMERS ... so that gives you an idea what just NINE will generate on the Internet.

Now ... once again ... how many news articles do you have, as compared to the NINE and those news articles?

JohnMHoyt wrote:

 

Pete, I went through our ticketing system and the majority of the 317 tickets were made during the release of 8.0.2, that seems to the be biggest number, with 122 tickets specifically mentioning "8.0.2".

That's nothing but "self-selection" and then reporting "that" selft-selection to be representative of the whole. What does it show ... it shows you are running a "hospital" (so to speak) for sick iPads ... LOL ...

People go to the hospital when they are sick. The percentage of sick people in the hosptial doesn't represent the percentage of sick people in the USA ... :-) ...

Here's what I said in another post, about the SIGNIFICANCE of these reports ...

Star Traveler wrote:

You know the issue is barely a "blip on the radar" when you can't even find any significant number of news articles about the problem. I can't find any kind of "press coverage" about any kind of major problem with the installed user base for iOS 8. I've seen a spot article here and there ... but as far as a "real issue" is concerned and a large number of press articles shouting about the "big problem" ... there's NOTHING!

It's hard to gather statistics on NOTHING ... :-) ...

It's like I said above in another post ...

"The number of users who have problems with iOS 8 are so minimally small, they don't even "rate" a percentage of anything in the tech news. As far as the tech news is concerned, overall for the iOS community, these people don't even exist. It's difficult to get percentages from tech news articles when these users "don't even merit any news" ... :-) ..."

[ ... ]

THAT must be the explanation for "Bend-gate" where NINE CUSTOMERS out of the 10 MILLION sold ... reported bending phones ... LOL ... Just look at the press coverage for THAT and compare it to the press coverage for any of the problems stated here .... remember it was NINE CUSTOMERS ... so that gives you an idea what just NINE will generate on the Internet.

Now ... once again ... how many news articles do you have, as compared to the NINE and those news articles?

taxipalm wrote:

 

I took the suggestion to set up my iPad 2 as new because it was lagging very badly after installing ios 8.  Since having done that and reinstalling my apps it seems to be running much better.

That's EXCELLENT. It's always good to hear that someone comes here to ACTUALLY solve their problems, as opposed to griping!

AND ... I should let people know there are two ways to erasing and deleting stuff on your iPad and only ONE of the ways will get you a clean install. That's the way that uses the iTunes program to do the reset to facory default condition. Furthermore, you should not restore your backup that you have for all your data and the installed apps (which will reload themselves). To do the most troubleshooting on the issue, you should run it just like it was right off the factory floor, with none of your data or apps on there ... and from that see what any possible problems are.

Another thing that should be done by people who are having an especially troublesome time, is to eliminate any possibility of hardware failures, by having that specifically checked!

And then ... if you run into some issues at that level (of a reset to factory default, using the iTunes program) ... then you need to keep the iPad at that level, and open up a trouble ticket with Apple Support and go through all that they need to go through in order to get it taken care of. That way, when dealing with Apple Support, you can let them know that it's operating a "certain way" (whatever the problem is that you've identified) with none of your data or apps on there and has had a "clean system install" so that there are no other complicating issues. Then you keep with it, on that Ticket Number you've been issued by Apple Support and follow through with them until it's done and fixed.

matteos72 wrote:

 

Unfortunately I have realized (late) this rule of thumbs if you want your Apple Device does not become an old junk snail

 

That's perfectly fine for individuals to pick the way they want to handle their own iPads, and if you want to use that two-year rule, I would not try to dissuade you from doing that for yourself. HOWEVER, to tell others that unless they follow your two-year rule, then their iPads are going to become junk ... that's totally misleading at the best, and lying at the worst!

There are plenty of iPad 2 owners that have no problems at all with iOS 8.1 and a lot of other users on this forum who had initial problems and then were able to solve them and have nice running iPad 2 models right now.

The very small minority that remains with some major issues that they are dealing with, are going to have to keep at it and work towards their solution, either with Apple Support or on their own - whichever way they choose to do it.

The problem is that if you have bought as me Macbook Air in 2012 it is acceptable to migrate to OSX Yosemite and you cannot use some new functions like iCloud Drive available only in iOS8.

But this is normal. If you give more priority to speed and performances than new features you should stay in this way.

Let me say this is the same philosophy for all PC hardware:  never update with  an  OS released at the year N, if your hardware is older than year N-2.

The general idea that a computer device that has lived through many major upgrades is going to reach its "end of life" is true. That's thanks to Moore's Law. But, the idea that you define it as "N-2" ... that is basically NOT TRUE "as a rule" ... but is perfectly fine as a "matter of personal choice".

It's actually quite helpful to me to have John's real world statistics - even though it's from a small pool it tells individual users what they'll be up against if they *upgrade* before the kinks are worked out. John's stats are revealing, so thanks for posting them.

This would also be interesting and informative - actual stats on:

Number of iPad2 users

Number of iPad2 users who upgraded to iOS8

% of these users who are experiencing troubles

I agree with the request for dumping the screaming caps. The styles I appreciate and value on forums are:

1. helpful

2. informed and accurate

3. brief

And above all, polite. YMMV

Best….H

I've just got back from my local authorised Apple shop and they have acknowledged the problem.  They were aware of all the issues and said that Apple are working on a solution and suggested 8.1.1 will resolve many of the issues.  My Mini was factory restored in the shop and it made not difference even on their wifi.

This is acceptable, as long as we are not wasting time trying to find a solution to a problem that many people on this forum fail to acknowledge exists. 

1. Bad style. Makes you look arrogant.

2. Very bad style to report whatever you believe is not according to the terms of use. Let the Apple guys handle this.

3. The blip on the radar is reportedly being addressed by 8.1.1. So it must be slightly more than a blip on the radar.

4. Not sure what BendGate was about. Perhaps somebody not friendly to Apple who wanted a brand new iPhone 6 to get exactly that kind of bad press. But who wants to write about problems with machines that are 2-3 years old? That's the reason why there are no reports, and not because there are no problems.

These are my final comments on this matter. Good night. Period.

Maxipeg wrote:

 

3. The blip on the radar is reportedly being addressed by 8.1.1. So it must be slightly more than a blip on the radar.

 

Apple is to be commended for addressing even a "blip on the radar" ... and actually, I have always known Apple to do that anyway ... even the tiniest of problems, if it affects a few of their customers negatively and it's a glitch from the software. Apple is that good of a company, you see ... :-) ...