akadmon

Q: iPhone 6 Bluetooth issue

I can't pair my iPhone 6 with the audio unit of my 2009 Acura. The unit does not even show up under pairable devices. Called the dealer and was told those head units are not updatable, I.e, the firmwear is fixed. WTH! Does Apple expect me to buy a new car every time I get a new iPhone?

Posted on Sep 22, 2014 12:18 PM

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Q: iPhone 6 Bluetooth issue

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  • by pantherman5,

    pantherman5 pantherman5 Sep 23, 2014 10:49 AM in response to vistec
    Level 1 (5 points)
    Sep 23, 2014 10:49 AM in response to vistec

    i just followed vistec's instruction.  it works afterwards.  icloud may have something to do with bluetooth functions.  you're able to transfer contact/picture and other info stored in icloud via air drop (bluetooth).  this i just my guess.

     

    in any case, i'll give it a torture test later today and see if it holds up.

     

    just fyi, i have a 2013 vw passat with rns510 system.

  • by aqsc815616,

    aqsc815616 aqsc815616 Sep 23, 2014 8:11 PM in response to akadmon
    Level 1 (0 points)
    Sep 23, 2014 8:11 PM in response to akadmon

    I did what ever everyone suggested, reset all setting, reset network setting, deleting from car memory.   It's works fine after you reset it and reconnect to the car with fresh new connection at first, but after I power the phone off and turn it back on, boom the problem comes back.  It's got to be a IOS 8 issue.  I did this 3 times and I am getting sick and tired of it so I am going to restore and set up as a new iPhone from Itune and wait and see how Apple is going to fix this issue.

     

    I have 3 cars and the Bluetooth is having the same issue on all of them, work first then no more even with the suggest tricks.  I hate my iPhone 6 now.

    2011 Lexus ES

    2011 Subaru STI

    2012 Mercedes E350

     

    Oh I forget to mention, My wife's iPhone 5 with IOS 8 have no issue at all with all 3 of the car. Only my iPhone 6.

  • by kwakattack,

    kwakattack kwakattack Sep 24, 2014 4:09 AM in response to aqsc815616
    Level 1 (0 points)
    Sep 24, 2014 4:09 AM in response to aqsc815616

    Again I've done the same as everyone's stated, to no avail... I raised a case with apple and went through all the issues along with full reset and running as a clean phone with no joy. Only to be told that I would need to get in contact with my car manufacturer for a software update to my car!

     

    Seriously not happy with that response, as I told then my iphone 5 on ios 8 works perfectly...

     

    Car issues is with: Jaguar XF 2010

     

    I'll try logging out of iCloud and see what I get with that...

     

    One unhappy iPhone 6 user

  • by pantherman5,

    pantherman5 pantherman5 Sep 24, 2014 9:04 AM in response to akadmon
    Level 1 (5 points)
    Sep 24, 2014 9:04 AM in response to akadmon

    sorry to report that icloud method didn't work after all.

     

    initially it worked, but after a few hours, it goes back to the same problem, dropping calls.

  • by elEddieG,

    elEddieG elEddieG Sep 24, 2014 9:34 AM in response to akadmon
    Level 1 (0 points)
    Sep 24, 2014 9:34 AM in response to akadmon

    I figured out a workaround. The problem lies in the "old profile" that people are using to setup their new iPhone 6.  When you first set it up it asks if you want to set it up from an iCloud, iTunes backup or "set up as a new phone."  I restored my new iPhone 6 numerous times as well as my wife's because we kept having the same problem in our Infiniti's that we drive.  Each time we would get no audio on phone calls.  I remembered though that when I first got my iPhone 6 that it was working via Bluetooth but that was because the AT&T rep that activated my phone skipped all the setup stuff & stared my phone as "new" and told me I could restore it from my backup later.  Once I restored it from an old backup that is when the problems started.  This morning I reset my phone & erased everything, restarted it & "setup as a new phone" and BAM!!!! my bluetooth is working again. The only problem now is that I have to redownload all my apps one by one but at least my bluetooth is working now. Hope this helps.


    - Infiniti QX60

    - Infiniti Q50S

  • by elEddieG,

    elEddieG elEddieG Sep 24, 2014 9:36 AM in response to aqsc815616
    Level 1 (0 points)
    Sep 24, 2014 9:36 AM in response to aqsc815616

    Don't restore from iCloud. Reset your phone & "setup as new phone" and it will work. It was frustrating but I finally have my iPhone 6 working on bluetooth.

  • by pantherman5,

    pantherman5 pantherman5 Sep 24, 2014 9:43 AM in response to elEddieG
    Level 1 (5 points)
    Sep 24, 2014 9:43 AM in response to elEddieG

    i asked this same question in another thread but no one replied, so thank you for reporting this good news.

     

    it is just sad that restore from back up worked through all different iphone versions until 6.  i'm pretty sure apple can fix this problem, but don't know how long it will take.

     

    install from fresh is always the best way to go, but we long time iphone users have accumulated many apps that has data (sometimes not backup-able). fresh install means you will either loose everything, or hand copy them out then re-input after fresh install.  that is a time consuming process.


    i dug out my old bt headset for the time being.  hopefully apple can come up with a fix quickly so we can move on.

  • by Krakor,

    Krakor Krakor Sep 24, 2014 9:58 AM in response to elEddieG
    Level 1 (16 points)
    Sep 24, 2014 9:58 AM in response to elEddieG

    All of these are short term fixes. Sorry. I have been struggling with this on 3 phones now.

    NO amount of resetting networks settings or iCloud or restoring backups or setting up as a new iPhone.

    I have tried all this. Nothing is working long term.

     

    Apple needs to step up and ad it they have an issue and get it fixed.

     

    Nothing has worked.

  • by pantherman5,

    pantherman5 pantherman5 Sep 24, 2014 10:03 AM in response to akadmon
    Level 1 (5 points)
    Sep 24, 2014 10:03 AM in response to akadmon

    finally mainstream news picked up the story.  let's see what apple will do now......

     

     

    http://money.cnn.com/2014/09/24/technology/mobile/iphone-bluetooth/

  • by pantherman5,

    pantherman5 pantherman5 Sep 24, 2014 10:27 AM in response to elEddieG
    Level 1 (5 points)
    Sep 24, 2014 10:27 AM in response to elEddieG

    Re: iPhone 6 bluetooth not working correctly with Nissan

     

    as reported by user AppEater, one of the 2 new phone (set up as new) didn't work.

     

    it is too risky to go through all that hassle for uncertain result, for me at least......

  • by mohitnow,

    mohitnow mohitnow Sep 24, 2014 2:01 PM in response to akadmon
    Level 1 (0 points)
    Sep 24, 2014 2:01 PM in response to akadmon

    For everyone having Blue tooth issues. Below is the fix. Please follow this step by step and it will be solved. I have already taken my mercedes Benz to the dealer and done the software update but that was not the issue. The real issue is with the new phone (Not Ios 8) hardware and how it is working with icloud. The klutz at apple have no idea what they have created and the problems it is causing users. They dont care and the apple tech support is equally clueless. They are happy to sell you a phone and then it is your problem to deal with and they blamed the car manufacturer!! They are not even owning up to this issue and releasing a fix.

     

    BELOW will work ....dont waste time doing anything else

     

    • 1) Log out of icloud on the iphone – SETTINGS, ICLOUD, SIGN OUT (AT BOTTOM)
    • 2) Delete car/headset from iphone – SETTINGS, BLUETOOTH, SELECT DEVICE,  FORGET THIS DEVICE
    • 3) Reset network connections – SETTINGS, GENERAL, RESET, RESET NETWORK SETTINGS
    • 4) Delete iphone from car memory
    • 5) Restart phone
    • 6) Pair to car/headset as normal
    • 7) Log back into icloud to use icloud features
  • by Krakor,

    Krakor Krakor Sep 24, 2014 2:04 PM in response to mohitnow
    Level 1 (16 points)
    Sep 24, 2014 2:04 PM in response to mohitnow

    That only works until you turn your phone off. I've done on 3 phones and then it fails when you turn it back on or sync your itunes. Not long term fix.

  • by pantherman5,

    pantherman5 pantherman5 Sep 24, 2014 4:13 PM in response to mohitnow
    Level 1 (5 points)
    Sep 24, 2014 4:13 PM in response to mohitnow

    glad it works for you, but not everyone....

     

    i followed the 7 steps.  it worked initially, but when i go back to my car a few hours later, same problem.

  • by roadkillrob,

    roadkillrob roadkillrob Sep 24, 2014 7:14 PM in response to akadmon
    Level 1 (0 points)
    Sep 24, 2014 7:14 PM in response to akadmon

    2010 BMW and mine pairs ok but can't answer the phone when it rings.  It rings through the car but I can only answer on the phone which transfers the call back to the phone.  It was fine on my iPhone 5S with ios8 but on my iphone 6 it is BROKEN!

  • by StefanBuchman,

    StefanBuchman StefanBuchman Sep 24, 2014 7:29 PM in response to pantherman5
    Level 1 (0 points)
    Sep 24, 2014 7:29 PM in response to pantherman5

    I find that after a reset of settings it works but as soon as I restart my phone after that Bluetooth stops working.

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