How I solved my "not-syncing since upgrading iTunes" issue

Hi folks,


It's been a long, hard fight, but we finally prevailed (I hope...).


Alright, here’s how I got to solve MY problem, on a 2006 MacBook Pro running 32-bit Snow Leopard:


- Uninstall iTunes 11.4 using AppCleaner, keeping all the boxes ticked in the Delete window EXCEPT your music library (usually a big folder, in my case, several Gb);


(To be able to uninstall completely iTunes, you must first go to AppCleaner preferences and uncheck the « Protect default applications » box)


- Delete all the files, kexts and folders already mentioned in a previous post;


(To wit:


/Library/Frameworks/iTunesLibrary.framework

/System/Library/CoreServices/CoreTypes.bundle/Contents/Library/MobileDevices.bun dle

/System/Library/Extensions/AppleMobileDevice.kext

/System/Library/Extensions/AppleUSBEthernetHost.kext

/System/Library/PrivateFrameworks/AirTrafficHost.framework

/System/Library/PrivateFrameworks/CoreFP.framework

/System/Library/PrivateFrameworks/DeviceLink.framework

/System/Library/PrivateFrameworks/iTunesAccess.framework

/System/Library/PrivateFrameworks/MobileDevice.framework)


- Reboot your Mac (probably optional, but I chose to err on the side of caution);


- Perform a fresh iTunes 11.3.1 install using the link posted by one of our fellow sufferers;


- Launch iTunes, and connect your iDevice via USB (you need to do that to enable the WiFi sync anyway).


My iPhone 4 running iOS 7.1.2 is syncing as we speak, and the content shows as it should, not just one big « Others » orange glob...


I certainly hope this helps! Do share your experiences!

MacBook Pro, Mac OS X (10.6.8)

Posted on Sep 22, 2014 12:38 PM

Reply

There are no replies.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How I solved my "not-syncing since upgrading iTunes" issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.