Unsupervising an iPad without the original configurator

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Level 1

4 points

Unsupervising an iPad without the original configurator

Hi all, I have a question about iPad supervision.

I'm supervising iPad 4 devices running IOS8 using Apple Configurator. What happens if the Mac I'm running Apple Configurator on blows up and I lose the backups? I understand that I can only unsupervise the iPads using the original Mac I supervised them on.

Would I be able to restore the iPad to factory settings (thus removing the supervision) by putting it into recovery or DFU mode and reflashing IOS or would the iPads become expensive bricks?

Thanks in advance!

Message was edited by: leftcase - oops typos...

iPad, iOS 8

Posted on Sep 22, 2014 12:43 PM

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Answer 1

Dec 6, 2014 12:08 AM in response to leftcase

If you need to configure a device using a different Mac, and can’t return to Apple Configurator on the original Mac to unsupervise the device, open the Settings app on the device and choose General > Reset > Erase All Content and Settings. The device is now unsupervised. If you connect it to the original Mac, Apple Configurator will supervise it again.

Source

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Answer 2

Mar 26, 2015 3:53 PM in response to an0nymouz

If I use the apple Configurator to assign the Restriction Profile that Disallow to "Erase All Content and Settings", then how can I unsupervise the iDevice if my original Mac to lost?

Thank you in advance.

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Answer 3

imobl

Level 7

20,304 points

Mar 27, 2015 6:03 AM in response to boogieyhk

What happened when you followed the link in the post previous to yours by an0nymouz?

Click here: Source

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