iPhone 6 Plus Volume

I recently purchased an iPhone 6 Plus and I noticed that the volume when on a call is very, very low. I turned the volume all the way up and there is still no improvement. When I had my iPhone 5S, I was able to actually turn down the volume because it was loud. Is anyone else having this problem?


Device: iPhone 6 Plus

Capacity: 128GB

Color: Black/Space Grey


*Phone volume is normal when on a call through Speakerphone or BT connection. Volume level problem is only experienced when using the ear piece.

iPhone 6 Plus, iOS 8

Posted on Sep 22, 2014 2:32 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 11, 2017 3:12 AM

Me too, I tried almost everything, until I used a piece of facial cotton, with a few drops of alcohol(those for nail polish) and clean my earpiece. Now I have to tune down a little bit of my volume. You may try this, it might be some ash or dirt blocking the earpiece.

291 replies

Oct 27, 2017 9:23 AM in response to Sushil_pansare

The punctured hole is just a little bit bigger than the existing earpiece tiny grill holes, I don’t think that will destroy the phone if you are careful enough while making the hole.Moreover you are not puncturing the earpiece , you are puncturing just the grill which covers the earpiece.My device is already more than 3 years old and this method worked perfectly .Another workaround is to disassemble the phone and clean the ear piece grill blocks if the blocks cannot be removed using alcohol swab.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 6 Plus Volume

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.