KULIK121

Q: iPhone 6 Plus Volume

I recently purchased an iPhone 6 Plus and I noticed that the volume when on a call is very, very low. I turned the volume all the way up and there is still no improvement. When I had my iPhone 5S, I was able to actually turn down the volume because it was loud. Is anyone else having this problem?

 

Device: iPhone 6 Plus

Capacity: 128GB

Color: Black/Space Grey

 

*Phone volume is normal when on a call through Speakerphone or BT connection. Volume level problem is only experienced when using the ear piece.

iPhone 6 Plus, iOS 8

Posted on Sep 22, 2014 2:34 PM

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Q: iPhone 6 Plus Volume

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  • by Lister Cruz,

    Lister Cruz Lister Cruz Apr 19, 2016 4:38 AM in response to KULIK121
    Level 1 (4 points)
    Apr 19, 2016 4:38 AM in response to KULIK121

    I faced same problem, took it to shop and they blindly said to replace speaker. But after a long googling, I scrapped a pin across the speaker mesh and cleaned with alcohol using ear buds .

    Phone works great now, volume is loud and clear! This may due to sweat or spilled liquid which is blocking the small spores of the mesh . Please don't try direct pressurized air to the earpiece speaker which will damage diaphragm . Its very delicate .  Also when u scrap with a pin , please don't apply pressure at all. Just scrap lightly and you will be able to see such a lot of dirt coming out from that small hole.  Hope this will solve your problem .

  • by JCGMS,

    JCGMS JCGMS Apr 30, 2016 9:37 AM in response to DavidPeru
    Level 1 (4 points)
    Apr 30, 2016 9:37 AM in response to DavidPeru

    YES! This did it. Q-Tip + Alcohol.

  • by Hoazyt,

    Hoazyt Hoazyt May 3, 2016 5:16 PM in response to Ambianced1
    Level 1 (4 points)
    May 3, 2016 5:16 PM in response to Ambianced1

    I had mine for a year working correctly and one day the volume dropped almost to nothing.  I tried someone's solution of the hearing aid setting and it helped a little, but noticed the greyed out Noise Cancellation toggle, so followed your advice and turned it back off.  When I toggled the Noise Cancellation on, the volume was up louder than with the hearing aid setting.

     

    I don't think it's the NC being on, I think there's just a bug in the software so turning everything off then back on fixes it (at least somewhat).  They said now they are recommending a factory reset and/or loading the newest software version.  In other words they have no idea why their phone with 75 different functions can't do the only one that is absolutely crucial.  This will definitely be my last iPhone.  The camera is MUCH worse than I was led to believe, it has lots of bugs (the auto-brightness feature never works), and there's nothing it does that sets itself apart from other smart phones.

  • by sephora86,

    sephora86 sephora86 May 4, 2016 4:41 AM in response to KULIK121
    Level 1 (4 points)
    May 4, 2016 4:41 AM in response to KULIK121

    Gruffalo62, Thank you. I removed mine aand the volume is fine now  

  • by pepe098,

    pepe098 pepe098 May 8, 2016 5:13 PM in response to KULIK121
    Level 1 (4 points)
    May 8, 2016 5:13 PM in response to KULIK121

    give the speaker holes a good clean with alcohol or aftershave it will work 100% sure

  • by christalouigi,

    christalouigi christalouigi May 13, 2016 5:43 PM in response to gruffalo62
    Level 1 (8 points)
    May 13, 2016 5:43 PM in response to gruffalo62

    Oh my gosh, this former valedictorian is thanking you right now. I feel so dumb. I have been doing the same thing (leaving the plastic on until I get screen protectors) and could not figure out why the sound was so quiet when I tried to talk on the phone holding the receiver to my ear. I had turned the volume up all the way and put the few calls I've made on it on speaker just to hear. I was trying to find something in settings. Nothing worked until I googled this. I cannot believe I didn't figure that out before I saw your post from 2014. LOL Thanks!

  • by mmolinari92,

    mmolinari92 mmolinari92 May 13, 2016 8:08 PM in response to KULIK121
    Level 1 (16 points)
    Apple Watch
    May 13, 2016 8:08 PM in response to KULIK121

    I Had this same issue. Is it in a case? I bought a case from the Verizon store and it blocked my volum. Try taking off the case and see if that helps.

  • by Gaaach,

    Gaaach Gaaach May 28, 2016 9:33 AM in response to sjberry2000
    Level 1 (4 points)
    May 28, 2016 9:33 AM in response to sjberry2000

    You're the best! This actually seems to work - everything else proposed here didn't for me. Raising the volume with the side volume buttons DURING a call definitely made a difference. Thanks!

  • by Arda35,

    Arda35 Arda35 Jun 3, 2016 7:11 PM in response to KULIK121
    Level 1 (4 points)
    iPhone
    Jun 3, 2016 7:11 PM in response to KULIK121

    QTip + alcohol (or aftershave) on one tip and leave the other side dry.

    SWipe with the wet side then dry side to clean the gunk. (Repeat the process 4-5 times)

    IT's not really visible, but once I did it, sound increased dramatically.

    Worth a shot.

  • by sunnymehta003,

    sunnymehta003 sunnymehta003 Jun 15, 2016 12:43 AM in response to willnpc
    Level 1 (8 points)
    Jun 15, 2016 12:43 AM in response to willnpc

    Mine is out of warranty and the price they are asking to replace is AED 400, if it is a common issue with lot of users, then it is supposed to be the manufacturing defect in Iphone 6 and the company should replace it for free.

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Jun 15, 2016 5:16 AM in response to sunnymehta003
    Level 9 (59,674 points)
    iPhone
    Jun 15, 2016 5:16 AM in response to sunnymehta003

    sunnymehta003 wrote:

     

    Mine is out of warranty and the price they are asking to replace is AED 400, if it is a common issue with lot of users, then it is supposed to be the manufacturing defect in Iphone 6 and the company should replace it for free.

    No, it's not a common issue. If you read through this thread, you'll find that a number of people had dirt in their speakers or left the plastic on.

  • by manaloof,

    manaloof manaloof Jul 20, 2016 6:21 PM in response to christalouigi
    Level 1 (4 points)
    Jul 20, 2016 6:21 PM in response to christalouigi

    Don't be embarrassed. I drove all the way to the Apple Store, watched the genius scrub the heck out of the earpiece opening and shook my head when the volume returned to perfection.

  • by Geauxgirl225,

    Geauxgirl225 Geauxgirl225 Aug 15, 2016 9:43 AM in response to KULIK121
    Level 1 (4 points)
    Aug 15, 2016 9:43 AM in response to KULIK121

    This happened to me suddenly after owning the phone for quite some time. Hearing aid suggestion didn't work for me. I placed my mouth over the ear slit of the phone to suck then blow. I know it sounds (and probably looks) ridiculous, but it worked instantly. Hope this helps anyone else with the same issue.

  • by Itsbloodiablack,

    Itsbloodiablack Itsbloodiablack Aug 18, 2016 6:00 PM in response to KULIK121
    Level 1 (4 points)
    Aug 18, 2016 6:00 PM in response to KULIK121

    I Had this problem and it got progressively worse

     

    i work in the cleaning industry and my phone is constantly subjected to muck and bust

    this may sound crazy but if you get the smallest screwdriver and push it into the speaker holes you may find them to be blocked and stopping the sound from escaping as it should.

    it worked for me so I reckon many people will have the same problem as the holes aren't protected from anything.

    good luck and I hope this helps people.

  • by nicholfromnottingham ,

    nicholfromnottingham nicholfromnottingham Aug 23, 2016 7:17 PM in response to gruffalo62
    Level 1 (4 points)
    Aug 23, 2016 7:17 PM in response to gruffalo62

      That did it!     

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