Missing apps after IOS8 upgrade
I purchased photon flash player on 06/05/13 and after I did the upgrade to IOS8 it has disappeared and it wants to charge me again for the app. How can I get it back? Thanks
iPhone 4S, iOS 8
User profile for user:
AppleJoe
User level:
Community Manager
Hi dwstudd,
Welcome to the Apple Support Communities!
If you are signed in to the same Apple ID that made the original purchase for that application, you should be able to download again at no cost as long as it is still available in the App Store. Please review the attached article for information on downloading past purchases and the steps to take if you still cannot download.
Get help
You might find the answer to your question below:
- If your download was interrupted, learn how to resume the download.
- See what to do if you have trouble using an app.
- Make sure your computer is authorized using the Apple ID that you used for the original purchase.
- Make sure your iPhone, iPad, iPod touch, Apple TV, Mac, or PC is associated with your Apple ID.
- Make sure you’re in a country where iTunes in the Cloud is available.
- If you’re having trouble downloading an item, make sure you can download the item again from iTunes in the Cloud. You might want to sync the content to another device instead.
- If you can't find the item that you purchased in the iTunes Store, report a problem with the item. You can report a problem with a purchase made within the last 90 days.
- If you have a problem with an older purchase, contact iTunes Store support.
After you download your purchases, back up your iTunes library. Previous purchases might be unavailable if they've been refunded or aren't on the iTunes Store.
Have a great day,
Joe