I can't send email on new iPhone 6

Mail sending is done via the SMTP server. Check the listing you have for SMTP servers and ensure that you have the username and password information not only correct, but added in all sections. In some places where the iPhone says that it is optional, it isn't. When you removed all of the accounts and added them back, did all of the accounts verify?

Hi ntsinback,

have you found a solution? I have the same problem. All settings are double and triple checked - it simply does not work. It accepts the password for smtp when you enter the details, but the mail program itself then claims the credentials are wrong. They aren't. It worked beautifully before upgrading to an iphone6.

Best,

Armin

To Correct this issue, reset your network settings on your phone. Just the network settings.

As you attempt to send emails from that account, you will have to verify your password once and then it should work just fine.

Chris you are a legend!! You were right, where it says "optional" it isn't! Filled in these details and hey presto mail is sent.... thank you!!

thanks Chris. I have found the screen you're talking about, but the print is kind of faint and it won't let me enter anything in the user/password lines. any suggestions?

If you cannot make changes, then remove the account all together and enter it back. This time make sure you fill in all the blanks, whether it says optional or not.

I just had the same problem, my phone was working great until two days ago, thought I had changed everything, but obviously I had not. I reset my outgoing mail password on my main account and the problem is solved.

Chris, I've removed the account and added it again, reset network ... Etc but still can't send and also the incoming messages takes forever to download

by the way this is only through exchange account, Gmail is working fine ... So what's there issue?

tarex12 wrote:

Chris, I've removed the account and added it again, reset network ... Etc but still can't send and also the incoming messages takes forever to download

by the way this is only through exchange account, Gmail is working fine ... So what's there issue?

Contact your Exchange server admins and ask them.

I would echo what Templeton Peck stated. Not all Exchange administrators always allow mobile devices free access to their server. They are in control of how devices access their network. There are very few settings you have control of in an Exchange account, so the fact that send does not work and receive is slow, I also suggest you contact them and work it out.

I had the same problem. What worked for me was to make sure that your stmp had the correct username and password attached to it.

Settings -> Mail, Contacts, Calendars ->

find your account ->STMP (Outgoing mail server) -> Primary Server -> Make sure your username and password are entered.

This should solve it. At least it did for me.

bgscribn wrote:

This should solve it. At least it did for me.

No, it shouldn't. Not with an Exchange server

Thank you! I did not know that the outgoing server had a password field to update when you change your password. I updated that and all is well!!!

Thank you so much. Between Chris and your suggestion I was able to solve my problem. I recently had to change my password on my email account and this apparently affected my STMP settings. So follow make sure that not only the password on your account and the STMP are the same. Once I corrected the password in my STMP my outgoing mail went out immediately. So check out both. Hope this helps you as much as it did me. Thanks everyone.

My username and password were all entered correctly, however I went into the following:

Settings -> Mail, Contacts, Calendars ->find your account ->STMP (Outgoing mail server) -> Primary Server ->

I deleted my email address and password, and then re-entered them, it did the verification process and suddenly my previously sent email went through.