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IOS 8, Safari and pdf hyperlinks

Hello: I'm sure this is a bug, so I have reported it in "feedback." Unfortunately I cannot access the bug reporting option since I am not a developer. However, this is my frustrating observation (since my entire website depends on hyperlinks in pdfs):


clickable hyperlinks do not work in Safari on pdfs IOS 8. The links work using Chrome, they work from the public folder I have in DropBox, so I have determined it is a Safari issue. This is the page I used to test:

http://www.rightbrainforhire.me/shelter-pet-gallery-aug-2014.pdf


Has anyone else seen this? Or is it still too early to tell...


Thanks so much,


Heidi

And why is there no community for IOS 8?!


rightbrainforhire.me

iPad, iOS 8

Posted on Sep 22, 2014 8:35 PM

Reply
32 replies

Sep 23, 2014 5:10 PM in response to rwreck

Furthermore... I tested my page at an ATT store today. the 6 plus and 6 would not load the links. However the regular ipad running iOS 8 did load. The mini running iOS 8 did not (as did my first gen mini at home). Also, texting myself the same pdf via an Evernote link worked fine. I would love a fix because a couple of clients reported the site problems put them off. I really don't want to redesign.

Oct 14, 2014 3:14 PM in response to Heidi Lou

Hi Guys,

I reported this to Apple and accepted it as a bug. There is a case number assigned and taken the issue to Engineering team. We have thousands of business iPads relying on PDF links in Safari and all seems broken now. No immediate alternatives except asking users to use Chrome to browse pdfs.


One more point, I tested this issue in the iOS 8.1 beta2 release but no luck too. Waiting for a response from Apple. Update you guys if any turnarounds ...

Nov 2, 2014 5:20 PM in response to rmkequestrian

I've run into this on an iPad and iPhone with 8.1, too. Quite frustrating. One (slightly clunky) workaround I've found is to use the "Open in iBooks" option that briefly appears a the top of the screen when the pdf is first loaded or refreshed. The links seem to work in iBooks and they bring you back to Safari to open the new URL.


Another frustrating thing is that I can't seem to select the text from URLs in pdfs. The select tool only selects a single word and can't be resized (or if it can then I can't figure out how). This approach wouldn't have worked for the original poster's pdf, but would have worked for the cases I had run into. I was hoping to select the text from the URL and manually paste into a new tab.

Nov 4, 2014 2:56 AM in response to rmkequestrian

Hi,

Too late to reply you :-(.


Yes, install the Chrome browser and access the PDF link. Our users are not happy with the Chrome idea because they were used to Safari all along. To be frank Chrome browser is performing well these days. We are evaluating and trying to implement HTML5 based solution from Mozilla PDF.js. It is a waste of time and resource due to this small silly, frustrating issue.


No idea when does this get resolved because there are no other solid solution that runs PDF within the browser. More over, IOS Safari does not allows to configure or install other PDF reader plugins to run as part of the browser otherwise alternatives like Adobe reader could be used.

Dec 14, 2014 6:29 PM in response to Heidi Lou

Dear all, in my case all my projects depend on pdf hyperlinks too. And still today's (as 2014/12/15) iOS 8.1.2 version update does not fix the problem! I can not belive it. It is not a minor problem, imho. My clients are very very upset, and I really do not have an alternative or solution to this... except using another browser instead of Safari... but that is not a solution... how can be possile that Safari, the official browser, still can not read hyperlinked pdfs? nobody cares?

Sorry if I was too rude, but my clients are really upset and the pressure is very high...

Dec 28, 2014 9:39 PM in response to Heidi Lou

This is a silly bug but costs a lots of money to build an alternative solution in an unfriendly way. We are building a native pdf viewer to suite our need. From Safari go to native and come back. No idea why Apple is not honoring our bug report for such a LONG period. They took lots of time just to accept it as a bug. I reported this right from 8.0 release and from that point many betas evolved and not fixed yet. If they can't fix it, let the IOS open source to people, we will fix it.


Fix it asap, going for Windows phone next ....

Feb 18, 2015 5:50 AM in response to Heidi Lou

I couldn't agree more - this is an absolutely fundamental function - I thought Apple's big push was 'iPad in the Enterprise' - how can they strand all of their business users like this - leaving them with a browser that can't open a link in a web-based PDF?


We just purchased a whack of iPads for Board Members and they cannot open their agenda documents.


At least Apple might see fit to comment in their own forums about this?? A timetable for the fix? C'mon!!!!!!

IOS 8, Safari and pdf hyperlinks

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