mestres villanueva
Level 1 (25 points)

Q: how can you manage an icloud account if you are unable to acces the email to reset password

downloaded IOS8 to my Iphone and now it is logged to my old Icloud account. I am unable to change it to my actual account because I need my password to sign out of the old one. I no longer have access to the email on my old account . Can somebody help? I am tired of canceling the pop up window that appears on my screen urging me to log to my old icloud account every time I want to use an app or feature on my phone. please someone who can guide me through the steps please, there must be a way. good day

Posted on Sep 23, 2014 6:46 AM

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mestres villanueva

Q: how can you manage an icloud account if you are unable to acces the email to reset password

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  • by mestres villanueva,Helpful

    mestres villanueva mestres villanueva Sep 23, 2014 8:01 AM in response to mestres villanueva
    Level 1 (25 points)
    Sep 23, 2014 8:01 AM in response to mestres villanueva

    http://support.apple.com/kb/TS5223

     

    the answer to my problem right here thanks to Ironboots

     

    I went to Facetime settings and provided my current Apple Id and password then went to Icloud settings and used my current password on the old account email and it accepted it. Then proceeded to delete old account and then logged in using new account. The same password worked in both accounts. Problem solved, no more annoying pop ups urging me to log in to icloud while using my iphone.