Q: Updated to iOS 8 and it asked for an old appleID that I no longer have, nor do I have the information to login. I cannot use my phone now.
I recently updated to the iOS 8. I have an iphone 5. My phone states that the update is almost finished. I just need to provide the password to my apple ID. However, the apple ID its asking for is no longer being used. For the life of me, I can't remember what that password was. It offers me the option of skipping the step, and when I choose that option, it basically just resets and I start from the beginning again. I then try to reset the password by try clicking "Forgot my Password" When I try resetting it by email, I don't receive any of the emails that prompt the password change. When I choose security question, it asks my birthday and the birthday I type in doesn't work. I am unable to use my phone, other than receiving calls. I made an appointment with the Apple Store, but I really can't wait until Friday to use my phone. HELP
iPhone 5, iOS 7.1.2
Posted on Sep 23, 2014 9:41 AM