BigNickel20

Q: Updated to iOS 8 and it asked for an old appleID that I no longer have, nor do I have the information to login.  I cannot use my phone now.

I recently updated to the iOS 8.  I have an iphone 5.  My phone states that the update is almost finished.  I just need to provide the password to my apple ID.  However, the apple ID its asking for is no longer being used.  For the life of me, I can't remember what that password was.  It offers me the option of skipping the step, and when I choose that option, it basically just resets and I start from the beginning again.  I then try to reset the password by try clicking "Forgot my Password"  When I try resetting it by email, I don't receive any of the emails that prompt the password change.  When I choose security question, it asks my birthday and the birthday I type in doesn't work.  I am unable to use my phone, other than receiving calls.  I made an appointment with the Apple Store, but I really can't wait until Friday to use my phone.  HELP

iPhone 5, iOS 7.1.2

Posted on Sep 23, 2014 9:41 AM

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Q: Updated to iOS 8 and it asked for an old appleID that I no longer have, nor do I have the information to login.  I cannot use ... more

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