Q: Remove device from "My Devices" list in iCloud.com "Settings"

My gosh, i don't think I've heard such whining except in my 4 year olds day care class. The intent of Apple wasn't to create heart ache it was to improve a security feature introduced to protect the consumer. Picture this, it may be hard for some of you, but I'll be as basic as possible. You the consumer of iPhones, go to a coffee shop with your spanking brand new iPhone. While sipping your latte you realize that you have a sudden urge to bee line to the restroom. Inadvertently leaving your new iPhone on the table unattended. While Joe Schmuckatelli notices the iPhone and makes way to your table and pilfers it in broad daylight. He exits the coffee shop to an alley around the corner where he has stashed a laptop. He hastily puts the pilfered iPhone into restore mode, connects it to the laptop restoring it to factory settings. Which in the past would of given him a new iPhone to do with what he wanted. He could use it until the IMEI was blacklisted, in which case it's been known criminals have been able to spoof a new one onto the phone allowing for another period of usage. And there would be not one thing you as the consumer could do to stop, hinder, or track down your stolen phone. Apple has done things that may not be all to well documented, but they are in place to try and cut down on the success of the blackmarket when they get an iPhone int heir hands. They introduced the iCloud Find My iPhone, which by the way works for al their products. to have the chance to locate a device so authorities could be more active in reclaiming stolen items and have a chance to find the items. But holes were found in that technology. Then they went to the next step with this latest iOS release permanently linking the phone to an owner after registering it with an iCloud account and having that information stored on a protected area or chip in the device that could only be wiped by bricking the device and making it become unusable. What that means is, if you don't sign out of iCloud before you release it, and the new owners wether legit or not, when the phone is reset and returned back to factory installation, your iCloud account will still be on that device and CAN NOT be registered with a new one until you release it, it's called an activation lock. So while you are sitting there with your OCD in over drive, try to think about cause and effect, it's not there to harass you or make you post incessant whining posts in support forums its an attempt to try and fight back against the evil doers that want that precious iPhone for profit from out of yours and Apple's pockets.

I can't wait until more of these newer phones start getting dated and people trade in, resale, give away, and don't sign out of iCloud, and if they are legit transfers, get emails from strangers or family asking "what kind of joke is this, we can't activate your old phone cause its asking for your iCloud password" then you have to make a descision, do you give them your pssword.......OMG I can't do that they will have access to everything......LOL. Food for thought people. I'm outta here!

Call Apple Support, they can fix this from the back end. Took about ten minutes including the time spent having my call elevated to a senior rep who had to consult with his superior and call me back. He was able to remove my old iPhone from 'My Devices' on the settings page of iCloud.com after I answered my security questions. Excellent customer service from apple on this issue.

Just spoke to Britany at Apple Support and she was a senior there and as long as she had my permission she deleted all the old devices.  Worked a dream!

'Add or Remove Trusted Devices’.  There is no such item.

Hi,

Please I need an assistance on how to contact a user of an iPhone 5 I bought from a friend in Ghana but unfortunately is icloud locked and don't know the owner. Please what is the best way to remove the icloud lock?

Thanks