I can no longer delete my yahoo mail in iOS 8

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Level 1

5 points

I can no longer delete my yahoo mail in iOS 8

Ever since updating to iOS 8, I cannot delete the mail in my Yahoo inbox. I get a popup telling me the message can't be deleted. Settings were the same as my iPad running iOS 7, so it's got to be something with 8. Any fixes out there yet?

iPhone, iOS 8, iPhone 6 64GB Space Gray

Posted on Sep 23, 2014 11:39 AM

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Answer 1

Best reply

KalebsDad78

Level 4

2,031 points

Sep 23, 2014 11:42 AM in response to Tyrade

Resetting Your Device: Hold the home button + the lock button for about 6-8 seconds until the Apple logo appears. You will not lose any data or current settings.

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Answer 2

Tyrade Author

Level 1

5 points

Sep 23, 2014 12:29 PM in response to KalebsDad78

No change on my iPhone 6. I will try the iPad and iPhone 5 later tonight.

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Answer 3

Ryan007

Level 1

92 points

Sep 23, 2014 12:45 PM in response to Tyrade

Couple of suggestions:

Try deleting the account under Settings -> Mail, Contacts, Calendars -> Yahoo! -> Delete this account, and then going to Settings -> Mail, Contacts, Calendars -> Add new account and resetting it up.
Did you turn on Yahoo's 2-factor authentication? If so, you previously would have created a device-specific password. If you have a new device, then that password probably doesn't work any more. You'd have to go to Yahoo and then request a new device-specific password (and delete your old one).

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Answer 4

Tyrade Author

Level 1

5 points

Sep 25, 2014 6:22 AM in response to Ryan007

I Am getting intermittent behavior. I did most recently delete and re-add the account and this morning I'm getting the error all over again.

Thanks for the ongoing dialogue.

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