iOS 8
Why I can't download any application with iOS 8? I have a very good internet connectio, but I can't download any app in the App Store. iPhone 5s gold 16 gb, iOS 8; Model: A1457
iPhone 5s, iOS 8
Apple Event: May 7th at 7 am PT
Why I can't download any application with iOS 8? I have a very good internet connectio, but I can't download any app in the App Store. iPhone 5s gold 16 gb, iOS 8; Model: A1457
iPhone 5s, iOS 8
Hello Nikitaalvarez,
Thanks for using Apple Support Communities.
To troubleshoot connecting to the iTunes Store on your iPhone please follow the steps below.
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
- Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.- Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking
Check for Update
on your device's Summary page.- Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.- Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
- Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
- Try resetting (turning off and then on again) your Wi-Fi router.
- If the issue persists, try
troubleshooting your Wi-Fi networks and connections.
Can't connect to the iTunes Store
Take care,
Alex H.
I checked that I have a good connection with wi-fi, but when I try to download any app in the "App Store", I see only the blue whirling icon. I didn't have this problem with iOS7
Hi Nikitaalvarez,
Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action
Take care,
Alex H.
iOS 8