I can't put iCloud backup on my new phone. I get notifications that I don't have enough space to backup new phone. I've read to delete old backup, and then backup the new phone. But if I do this, I don't have the data to backup with
iPhone 5, iOS 8
Hello there, winbig2015.
The following Knowledge Base article offers up some great pointers for troubleshooting the issue you're describing:
Get help creating an iCloud backup
http://support.apple.com/kb/ts3992
I can't back up because there's not enough storage available.
If your iCloud storage reaches its maximum capacity, you can take any of these actions:
- Upgrade your iCloud storage plan.
- Create a smaller backup:
- Select which apps to back up. Include only the apps that contain important data.
- Delete unwanted photos and videos before backing up. You can also save the photos and videos to your computer before deleting them.
- Turn off backup for Photo Library (or Camera Roll in iOS 7), especially if you already back up your photos to your computer. (My Photo Stream isn't a backup of your photos.)
- Delete old messages from your device, especially messages with attachments. To delete a message, swipe over it, then tap Delete.
- Delete items that you no longer need from iCloud. You can save them to your computer before deleting them. For example, you can:
- Delete old backups, such as backups for devices you no longer have.
- Delete app data or documents.
- Delete old email messages, especially messages with attachments.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
Backing up new iPhone with iCloud data
