I can't install Pages and Numbers for free on iPhone 5s

Question

AdiCris Author

Level 1

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I can't install Pages and Numbers for free on iPhone 5s

I can't install Pages and Numbers for free on iPhone 5s but Keynote is free

iPhone 5s, iOS 8

Posted on Sep 23, 2014 2:01 PM

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Answer 1

Kappy

Level 10

362,017 points

Sep 23, 2014 2:03 PM in response to AdiCris

The iWork apps are free with a new iOS device since 1 SEP 2013. They are free with a new Mac since 1 OCT 2013. They are also free with the upgrade to OS X Mavericks 10.9 if you had the previous version installed when you upgraded.

iWork and iLife for Mac come free with every new Mac purchase. Existing users running Mavericks can update their apps for free from the Mac App Store℠. iWork and iLife for iOS are available for free from the App Store℠ for any new device running iOS 7, and are also available as free updates for existing users. GarageBand for Mac and iOS are free for all OS X Mavericks and iOS 7 users. Additional GarageBand instruments and sounds are available for a one-time in-app purchase of $4.99 for each platform.

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Answer 2

AdiCris Author

Level 1

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Sep 23, 2014 2:15 PM in response to AdiCris

I know but I have a iPhone 5s with IOS8 purchased this year.

Pages and Numbers must be free such as Keynote.

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Answer 3

Kappy

Level 10

362,017 points

Sep 23, 2014 2:30 PM in response to AdiCris

Had you purchased them before? If not, that's why they are not free now.

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Answer 4

AdiCris Author

Level 1

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Sep 24, 2014 2:21 AM in response to Kappy

And, what is the solution ?

I don't think that must to buy when these are free.

Thank you

Sent from my iPhone

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Answer 5

Csound1

Level 9

60,063 points

Sep 24, 2014 2:23 AM in response to AdiCris

I don't see another option.

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Answer 6

ChrisJ4203

Level 10

236,339 points

Sep 24, 2014 8:08 PM in response to AdiCris

And so you did not sync them to your iTunes library on the computer? If you did, then you could sync them to the new device from the old device.

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Answer 7

AdiCris Author

Level 1

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Sep 26, 2014 12:38 AM in response to ChrisJ4203

In vain

I check in Apps Made by Apple and all the app from there is free without Pages and Numbers that are for 9.99E.

I can't understand what hapen

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Answer 8

AdiCris Author

Level 1

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Sep 26, 2014 12:40 AM in response to AdiCris

I made upgrade to ios 8 on iPhone 5s and the same.

I tried on Ipad2 with ios 7 and the same. (With the same account).

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Answer 9

Csound1

Level 9

60,063 points

Sep 26, 2014 1:33 AM in response to AdiCris

Go to an Apple Store, tell them.

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Answer 10

ChrisJ4203

Level 10

236,339 points

Sep 26, 2014 8:08 AM in response to AdiCris

See if anything in this support document about the apps answers your questions. Free Apple apps for your iPhone, iPad, and iPod touch with iOS 8

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Answer 11

AdiCris Author

Level 1

0 points

Oct 13, 2014 4:30 AM in response to Csound1

Where

Still there forums ?

There isn't any posibility to contact Apple's support on write not just phone call.

Do you know something ?

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Answer 12

Csound1

Level 9

60,063 points

Oct 13, 2014 4:43 AM in response to AdiCris

You will get direct help at an Apple Store, I don't know why you can't download the apps, you seem to qualify.

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Answer 13

Mar 29, 2016 1:22 AM in response to Csound1

The problem solved. I contacted Apple on Chat and when I clicked on price tag which was showing, it asked me my Apple ID Password, which is my Touch ID and without asking for payment information and credentials, the download started.

If you have bought your device after 1st September 2013, this should work.

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