baygirl67

Q: Pages documents disappeared

Last night I could access all of my pages documents. This morning they disappeared! icloud drive is on, and pages has the icloud setting on. Where did all my documents go and how do I get them back? I tried downloading icloud for PC, signing into icloud online, and still the documents are missing. The documents are gone on my iPhone and iPad.

Posted on Sep 23, 2014 6:02 PM

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Q: Pages documents disappeared

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  • by Wiseguy1977,

    Wiseguy1977 Wiseguy1977 Sep 25, 2014 6:53 AM in response to baygirl67
    Level 1 (0 points)
    Sep 25, 2014 6:53 AM in response to baygirl67

    I have the same problem, except my Numbers documents are "gone" and my Pages documents were successfully migrated to iCloud Drive.

  • by sgenerosa,

    sgenerosa sgenerosa Sep 25, 2014 7:46 AM in response to baygirl67
    Level 1 (0 points)
    Sep 25, 2014 7:46 AM in response to baygirl67

    Same thing happened to me--Yesterday (Sept 24th), all files in Numbers, Pages, and Keynote disappeared from iCloud.

    I called apple and tech support was pretty much useless.

    Fortunately, my iPAD stopped syncing because ran out of battery 5 days ago and some of the files are still there, but there are not uploading to iCloud.

    Don't trust iCloud now!

  • by X12gar,

    X12gar X12gar Sep 26, 2014 3:43 PM in response to baygirl67
    Level 1 (4 points)
    Sep 26, 2014 3:43 PM in response to baygirl67

    Exactly the same happened to me, very frustrating!

     

    I updated to the drive 2 days ago and things were fine and I was happily working away on my documents. Then this morning everything gone, term papers, personal documents, EVERYTHING! All my college assignments are gone ;(

     

    Guess it's the  21 century version of "the dog ate my home work!"

     

    I logged a call back with Apple Customer Support so I'll let you all know what they say. I hope its just a glitch with the new icloud/idrive thingy and all will be well soon.

     

    Finger crossed!

  • by Dragonslayerdilly,

    Dragonslayerdilly Dragonslayerdilly Sep 26, 2014 9:02 PM in response to baygirl67
    Level 1 (0 points)
    Sep 26, 2014 9:02 PM in response to baygirl67

    Same thing, i lost a document I've been working on daily for the last 3 months - I NEED THIS DOCUMENT BACK URGENTLY!!!

  • by Timonin,

    Timonin Timonin Sep 27, 2014 9:05 AM in response to baygirl67
    Level 1 (0 points)
    Sep 27, 2014 9:05 AM in response to baygirl67

    I Have the same problem!!! 3 years of work, 1 year of university!! I am going crazy

  • by Anonymyth,

    Anonymyth Anonymyth Sep 27, 2014 7:28 PM in response to baygirl67
    Level 1 (0 points)
    Sep 27, 2014 7:28 PM in response to baygirl67

    Same problem here! I updated to iCloud Drive because I had shared a file earlier with a friend and she couldn't open it otherwise. While I was editing it, I suddenly received a notification that it had been deleted in another location. My friend couldn't open the document from the link, and all my files on all my devices and on iCloud had been deleted! We had been working for so long and had something really hooking and good, too!

     

    I talked to the people at the nearest apple store because I really needed the document, and they told me that when I upgraded to drive, the old documents should be on the normal iCloud because that and Drive are two very different things. However, I tried to get the documents from other devices that hadn't switched to drive yet. That didn't work. Dang.

     

    I am using a Windows, so I can't do anything with Time machine or ~/library/ or anything. Sheesh.

  • by Jason7651,

    Jason7651 Jason7651 Sep 27, 2014 8:47 PM in response to baygirl67
    Level 1 (0 points)
    Sep 27, 2014 8:47 PM in response to baygirl67

    My keynote document are disappeared this morning, how do i get then back? I will have a presentation this Tuesday. What a disaster!  

  • by iphone_3000,

    iphone_3000 iphone_3000 Sep 28, 2014 6:33 AM in response to baygirl67
    Level 1 (0 points)
    Sep 28, 2014 6:33 AM in response to baygirl67

    I Have the same issue with my Numbers docs after updating to ios 8. i can't find them in icloud.com

     

    please advice.

  • by abrodowi,

    abrodowi abrodowi Sep 28, 2014 7:19 AM in response to iphone_3000
    Level 1 (0 points)
    Sep 28, 2014 7:19 AM in response to iphone_3000

    I have the same with Numbers. All files are lost.

  • by ELA Teacher,Helpful

    ELA Teacher ELA Teacher Mar 9, 2015 7:45 AM in response to baygirl67
    Level 1 (5 points)
    Mar 9, 2015 7:45 AM in response to baygirl67

    Dear baygirl67, or to any troubled iPad users,

     

    If you open your Pages app, and you find that all of your documents have mysteriously disappeared, you might want to make sure that you have gone to Settings>Pages>Use iCloud, and make sure that you have slid the "Use iCloud" button to the right so that it turns green. I did this after restarting my iPad, and all of my documents magically reappeared.

     

    Best of luck in your future iPad endeavors.

    Love,

    Your ELA Teacher

  • by Elmkvist,

    Elmkvist Elmkvist Mar 17, 2015 6:24 AM in response to ELA Teacher
    Level 1 (0 points)
    Mar 17, 2015 6:24 AM in response to ELA Teacher

    ELA Teacher: Thank you, thank you, thank you!

    I can't even say,,, I just want to leap through the screen and hug you

  • by Caute3,

    Caute3 Caute3 Jul 28, 2015 11:35 PM in response to Elmkvist
    Level 1 (4 points)
    iPhone
    Jul 28, 2015 11:35 PM in response to Elmkvist

    My ICloud is on - v. important document working on last night and all my others have disappeard in Pages.

     

    How do I retrieve them? Where have they gone? Not in the cloud. Nowhere. Just vanished.

  • by zbbese,

    zbbese zbbese Aug 21, 2015 2:40 AM in response to ELA Teacher
    Level 1 (0 points)
    Aug 21, 2015 2:40 AM in response to ELA Teacher

    do you have any idea about how can i do the same thing on macbook pro?? (OS X Yosemite)

  • by zoons2,Helpful

    zoons2 zoons2 Sep 12, 2015 8:08 AM in response to ELA Teacher
    Level 1 (5 points)
    Sep 12, 2015 8:08 AM in response to ELA Teacher

    Hello dear baygirl, I just want to tell you thank you...I mean a big THANK YOU. I was almost getting frustrated about losing all my documents in pages. I did exactly what you advised and all my documents reappeared............ For other "disappeared-pages documents" users out there, this is what I did. Thanks to baygirl67

    1) turn off and on ur device,

    2) settings-----iCloud drive (on)----pages ( "on" green )

    3) settings-----pages-----use iCloud ("on"green )

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